Team Manager

Job Introduction

Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.

We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.

Job Description

The Team Manager is responsible for leading and managing the team within the House, Flat or across the shift, providing clear direction, coaching and support to enable colleagues to perform at their best. They will both oversee and ensure the people we support receive high-quality, person-centred care in accordance with organisational policies, procedures and regulatory requirements.

Key Responsibilities

• Ensure that team members support people we support in the implementation of care plans within both their home and the community.
• Ensure that all activities are conducted aligned to policies, procedures and practices of both the organisation and the home.
• Maintaining accurate and up to date records for people we support, including care plans, diaries and reports.
• Oversee and ensure that all team members manage behaviour appropriately, reducing the need for external control or intervention.
• Ensure that people we support are encouraged to participate in a wide range of activities aligned to individual goals and objectives.
• Prioritise the safety and wellbeing of all people supported within the home, reporting any incidents promptly aligned to safeguarding procedures.
• Work with the wider team to ensure that referrals and applications are made aligned to required timeframes.
• Provide assistance to the Registered Manager and Deputy Manager to ensure that homes meet the standards expected by both the organisation and the relevant regulatory body, reporting any concerns promptly.
• Work positively with relatives, advocates and other relevant parties.
• Monitor and ensure that all financial transactions relating to people we support are recorded and administered appropriately.
• Provide direct care and supervision to people we support within their home and in the community, liaising with relevant team members to ensure a consistent approach.
• Support the Registered Manager and Deputy Manager with any team member issues that are identified as part of the day-to-day management of the home.
• Provide support to the Registered Manager and Deputy Manager with supervisions, annual appraisals, probation reviews, return to work meetings, sickness, absenteeism, performance and other people management issues.
• Assist with the recruitment, training and ongoing development of team members, providing feedback as appropriate.
• Provide support with rota management, ensuring safe staffing levels and reporting any risk to the Registered Manager and Deputy Manager.
• Attend and participate in regular team meetings, providing support to the Registered Manager and Deputy Manager as required.
• Support the home to ensure that it operates in accordance with budgetary objectives.
• Undertake all duties in a manner to minimise and avoid unnecessary Health and Safety Risks, reporting and remedying any identified hazards.
• Always operate in accordance with both organisation and regulatory body policies and procedures.

Requirements

• Experience of working within a health, social care or supported living environment, ideally supporting people with learning disabilities, autism and/or complex support needs.
• Previous experience of leading, supervising or coordinating a team, with the ability to provide clear direction, guidance and day-to-day support to colleagues.
• Experience of coaching and developing team members, providing constructive feedback and supporting individuals to perform effectively in their roles.
• A good understanding of person-centred care and support, with experience of implementing and reviewing individual care and support plans.
• Knowledge and practical understanding of safeguarding, including recognising, responding to and reporting concerns appropriately.
• An understanding of the relevant regulatory standards and requirements applicable to the service and the importance of maintaining high standards of care and support.
• Experience of maintaining accurate, clear and confidential records, including care plans, daily records, incident reports and other regulatory documentation.

Benefits

At Achieve together we offer a range of exciting benefits, such as:

• Career progression and training opportunities
• Employee discount schemes across a range of retailers and services,
• Stream- a financial health app that gives you the ability to receive optional pay advances
• Life Assurance

For all our amazing benefits please visit here: Rewards and Benefits - Achieve together

Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples' lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!

We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.

To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised. Applications received after this point may not be guaranteed review.

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Salary

£14.75

Working conditions

Contract: Full Time

Pay frequency: Annually