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Front of House Multi-Skilled Receptionist

On-site in Nottingham·Full-time·Added 7 days ago (last checked 6 Oct)

Accor UK

366 open roles

Overview

Job details

  • Full-time

    Per the ad.

Requirements

  • Work on-site in Nottingham

    No relocation package mentioned.

Skills

Nice to have

The role

Job Type: 40-hour contract

Salary: £12.71

Start Date: Immediate

What you'll do

What we are looking for here at Novotel Nottingham is someone who is enthusiastic to full fill our guest needs. Someone reliable and out-going so that tasks are complete, ensuring all guests have a memorable experience. Your role will come with various responsibilities which will make your department run smoothly.

  • Welcoming guest with a warm greeting.
  • Checking in guests in a friendly and efficient manner.
  • Taking beverage and food orders correctly ensuring all customers preferences are met.
  • Upselling items and promoting our loyalty scheme
  • Maintain a clean and tidy area in your section.
  • Helping other team members in different departments when needed.
  • Handle guest inquires and resolves any issues professionally.

Skills

  • Customer service
  • Food Hygiene and safety
  • Handling cash transactions
  • Communication
  • Time Management
  • Problem Solving
  • Active Listening
  • Multitasking

About Accor UK

Industry
Hospitality

In their own words

About the company & team

Novotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1.

Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar.

Additional information

Successful candidates for the position of Front of House Multi-Skilled Receptionist will be able to work as a team but also work by themselves, communicate with there team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests needs.

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