Technician in Bedford

• Key responsibility to complete repairs from start to finish in time sensitive environment to the highest quality.
• To be able to inspect a vehicle for damage appraisal, clearly identify what the damage is, what new parts are required and liaise with our central hub on the repair details
• To have their own hand tools to complete MET to the level of door replacement, Bumper removal / refit, trim removal and all associated fittings
• To be confident using Flatliner / Miracle pull equipment and covering larger repairs
• To be able to follow process and cover all aspects of refinish, this would include 3 stage systems
• Process damage vehicles on the internal body shop IT systems.
• Maintain the cleanliness of the Xpress Centre.
• Process deposit payments for pre-booked orders.
• Manage of the customer relationship through the full order cycle.
• To be able to manage time and plan the work schedule within the given day
• To be able to manage stock and a reordering process to maintain product supply
• Manage effective relationships with customers, colleagues and various other stakeholders internally and externally of the business.
• Work from other centres if required
• Build relationship with work providers in the local area to support the proposition.

• An exciting opportunity to take up a position as a Multi skilled Repair technician at our Xpress Centre.
• You will be working on your own and carrying out repairs on vehicles with body work damage
• Completing vehicle repairs to the highest quality in the same day, one day key to key.
• This is a perfect opportunity for someone who is confident in their ability, is capable of MET to the level of fitting a new door, is competent with flatliner / Miracle pull systems, and can refinish to a high quality of workmanship
• This is a fantastic opportunity for someone looking to progress their career in a fast-moving forward-thinking company.

You will be able to:

• Work to deadlines and deliver quality workmanship every time
• Lives within an hour of their dedicated centre
• Work on your own and manage your own time.
• Work effectively with the day shift
• Ability to think for yourself and problem solve
• Communicate effectivity with the contact Centre.
• Have your own toolbox with a selection of comprehensive hand tooling.
• Use Body shop IT systems
• Mange you own consumable stock levels
• Demonstrate & manage replacement parts
• Be innovative and creative, think of new ideas and innovation to ensure we continue to deliver an industry-leading service.
• Work accurately and efficiently.
• Adapt and change to new business & working procedures
• Understand the importance of looking after our customers.
• Constantly deliver a high level of customer service that exceeds our customers’ expectations.

• Proven and current body shop experience
• Including repair technician experience in MET- Plastic Repairs- Metal panel and paint refinishing
• Working with and using hand held PDA/ Tablet devices
• Understanding of BSI 10125 or Body shop work procedures
• Exceeding customers’ expectations and providing great customer service every time
• Communicating to different customers and stakeholders.
• Using Microsoft Office; (Outlook, Word, Excel) and CRM systems

You will also

• Have a full Clean UK driving license - essential
• Preferred a current qualification in ATA Senior Cosmetic Repair or NVQ equivalent- essential
• Be able to provide two years references, right to work in the UK, proof of address and able to pass a Basic DBS Check in line with our industry compliance requirements.