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Ward Housekeeper

On-site in Worcester·Full-time·Added today (last checked 9 Nov)

Our summary

Salary
£25,760 - £27,476 a year

About £1,840 - £1,940 a month after tax.

Work mode
On-site, Worcester
Contract
Full-time
Closing date
Apply by Thursday 12 November

Skills

The role

Job summary

This vacancy is currently only open to internal applicants from Worcestershire Acute Hospitals NHS Trust.

The post holder will work as an integral part of the clinical ward / area team and to be responsible for the co-ordination of all patient facilities/ services in the ward area, ensuring a clean, safe and comfortable environment.

The main element of the role is ensuring and supporting the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patients needs, as determined by the ward sister/charge nurse.

The post holder will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the ward clinical team, to enable nursing staff to undertake direct patient care.

Main duties of the job

Ensure the ward is tidy and clutter free throughout, and that doors to non -patient areas remain closed at all times.

Participate in the use of environmental checklists and cleaning audits in line with Trust policy

Monitor the general environment and organize and co-ordinate any repairs and follow up outstanding work as necessary.

Liaise with maintenance staff to ensure that equipment is in working order.

In line with the Trusts Incident Reporting system. Report any accidents, incidents, near misses and defects to the nurse in charge

Order and receive stock including pharmacy where appropriate and maintaining appropriate levels.

When required greet patients and visitors to the area being mindful for good relationships between patients, staff and relatives

Communicate effectively with other team members.

Work as part of the ward team to ensure the continual provision of the highest possible standards of service.

Communicate effectively with patients and carers, recognising their needs for alternative methods of communication

Co-ordinate any special dietary requirements patients meals and ensure patients have access to information about the out of hours menu information and communicate with the Catering Department.

To liaise with maintenance staff to ensure that equipment is in working order

About us

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is more than 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us. Our values, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Being open and honest

Ensuring people feel cared for

Showing respect to everyone

We are committed to developing a culture of continuous improvement by embedding the principles of our Improvement System.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

DBS Checks and Costs

Any applicants who are offered posts requiring a DBS check as part of their employment check will have the cost of this check (at the current rate) deducted from their salary. Please see link in Supporting Information section for more details on DBS checks and costs.

Job description

Job responsibilities

The post holder will work as an integral part of the clinical ward / area team and to be responsible for the co-ordination of all patient facilities/ services in the ward area, ensuring a clean, safe and comfortable environment.

The main element of the role is ensuring and supporting the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patients needs, as determined by the ward sister/charge nurse.

The post holder will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the ward clinical team, to enable nursing staff to undertake direct patient care.

The post holder will work as an integral part of the clinical ward / area team and to be responsible for the co-ordination of all patient facilities/ services in the ward area, ensuring a clean, safe and comfortable environment.

The main element of the role is ensuring and supporting the delivery of cleaning, catering and minor maintenance, together with other specified tasks to meet individual patients needs, as determined by the ward sister/charge nurse.

The post holder will work co-operatively with colleagues, as part of the team and perform additional duties as and when directed by the ward clinical team, to enable nursing staff to undertake direct patient care.

Person Specification

Other Job Requirements
Essential
  • Able and willing to work flexibly during work hours to cover department needs as / when required
Qualifications
Essential
  • GCSEs in English and Maths at grade C or above, or equivalent
Desirable
  • NVQ in relevant subject, or equivalent
  • Basic Food Hygiene Certificate
Experience
Essential
  • Previous experience in hospitality/customer facing or care environment
  • Previous experience of working as part of a team
Desirable
  • Proven supervisory experience within the NHS, or a similar environment
  • Proven experience of undertaking a housekeeper role
Skills/ Knowledge
Essential
  • The candidate must have knowledge of the following or be prepared to undertake the relevant training: -
  • oBasic Health & Safety
  • oInfection Control
  • oManual Handling
  • oBasic Food Hygiene
  • oCustomer Care
Desirable
  • Basic keyboard skills
  • Knowledge of the NHS Standards of Cleanliness
Personal Qualities
Essential
  • Good telephone and reception manner
  • Self-motivated
  • Ability to communicate effectively with staff, patients and visitors
  • Ability to motivate others
  • Good self-organisational skills
  • Ability to work on own initiative and meet deadlines
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust

Address

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom


Employer's website

https://www.worcsacute.nhs.uk/ (Opens in a new tab)

Details

Date posted

29 October 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-26-0433

Job locations

Charles Hastings Way

Worcester

Worcestershire

WR5 1DD

United Kingdom


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