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136,000+ live jobsHybrid in London·Full-time·Added 2 months ago (last checked 9 Oct)
Full-time
Per the ad.
Hybrid
Office and home days — the ad has the split.
Be near London for hybrid days
No relocation package mentioned.
Have senior-level experience
Staff-level role.
Nice to have
Experience prototyping in code - designers on this team often work directly in code, and the closer you are to it the faster you'll move
Familiarity with a horizontal platform team model, where your customers are other product designers and engineers, not just end-users directly
Experience designing within financial services or other regulated domains where compliance and security constraints shape what you can and can't put on screen
The Assistant Experience team is building the AI-native interaction layer at Wise - the chat interface, component library, and conversational interaction patterns that every product team at Wise builds on. As a key design hire into this platform, you'll own the shared chat design system across Figma, web, iOS, and Android, and shape what the Wise Assistant looks and feels like for millions of customers across every surface it touches.
Owning the design and evolution of our shared chat design system - foundations, components, and composed patterns that span Figma, web, iOS, and Android, and that every Wise product team builds their assistant experiences on
Designing the AI assistant experience end-to-end: entry points, conversation patterns, streaming states, and the moments where the model makes use of structured UI to communicate - keeping it consistent as it scales across the product
Partnering closely with engineering and content design to define the contracts that govern what the assistant can say and how the design system renders it - this is design at the level of architecture, not just screen
Working directly with partner product teams as they integrate the assistant into their domains, reviewing their UI proposals and ensuring they compose from shared building blocks rather than silently forking the system
Prototyping in code to validate interaction patterns at the fidelity where AI-specific details - streaming, interruption, error recovery, latency states - actually become visible
Setting and upholding the craft bar: component states, accessibility, micro-interactions, and the kind of precision that's invisible when right and obvious when wrong
A portfolio that demonstrates both atomic precision (tokens, variants, states) and systems-level thinking - you've contributed to the architecture of a design system
Strong product design craft: you ship the states, the edge cases, and the accessibility - not just the happy path
Experience designing AI or conversational products - you understand the constraints of streaming, uncertainty, and structured outputs and use them to inform better UX, not fight against them
A track record of working closely with engineering, including defining component APIs and shipping things that are correct as well as beautiful
The range to work across multiple platforms (web, iOS, Android) from one coherent system without letting each one fragment into its own thing
Collaborate closely with designers across the organisation, understanding their needs and being flexible, while also being able to push back to create a unified experience
Apply
Recruiter conversation
With a recruiter · Phone call
Phone conversation about your experience, motivations and knowledge of Wise; the recruiter explains the role and next steps.
Technical test
Not every role
Depending on the role: a case study, take-home challenge or technical test; software engineers do a paired coding exercise.
Meet the team
With a team members and your Lead · Video call
Open-ended and scenario-based questions with the team you would join and your Lead, including a values-fit assessment.
Offer
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
We're looking for an Engineering Lead to join the Account Management team. This team is building the Current Account and Everyday banking experience products, which sit at the heart of Wise.
We are looking for mission-driven senior product engineers to join our Grow squad.
Wise moves billions across borders every year. Behind every transaction is a decision: is this safe? Our ML systems make that call - at scale, in real time, across every market we operate in.
Wise is a global technology company building the best way to move and manage the world’s money: min fees, max ease, full speed.
£64k - £77k
