UK jobs. Bigger possibilities.
136,000+ live jobsOn-site in London·Full-time·Added 6 days ago (last checked 7 Oct)
Full-time
Per the ad.
Work on-site in London
No relocation package mentioned.
Have senior-level experience
Staff-level role.
Nice to have
How can we help more customers to start successfully using their business accounts?
How can we take them from using Wise for one thing, to using Wise for everything?
How can we help them to find exactly what they need, right when they need it?
These are just a few of the challenges you’ll get to work on as a Staff Content Designer in our Business Account Experience team.
Collaborating with product designers, analysts, product managers and engineers to identify impactful ways to improve the business account for customers
Identifying opportunities to drive awareness and adoption of key account features
Exploring how AI and other emerging technologies can support business customers to get set up, and make the most of their accounts
Influencing your team, increasing customer-centeredness, and improving content quality
Getting to know our customers, building empathy and a deep understanding of their needs
Own content projects from end-to-end
Shape the experience of using the Wise business account
Deliver impact and ship work you’re proud of
Elevate content quality — defining what good looks like in your team and squad, then helping deliver it
Be part of a positive change in the world — we’re fixing a broken, greedy system, and putting people and businesses in control of their money
You’re a Senior level Content Designer with experience of shipping high-quality, impactful consumer products.
You’re looking for an opportunity to influence a team’s direction, and shape the role that content plays.
You have an eye for quality, and you’ve got a portfolio that shows a range of content design experience — from information architecture, to delightful UX copy.
You’re influential, take initiative, and are able to work with others in a culture that values autonomy and empowerment.
You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment.
You’re a trusted partner, building effective relationships with your peers across the business.
You’re highly empathetic, both to customers and the people you work with.
Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX.
You’re not comfortable navigating complexity and working in a fast-paced environment.
Apply
Recruiter conversation
With a recruiter · Phone call
Phone conversation about your experience, motivations and knowledge of Wise; the recruiter explains the role and next steps.
Technical test
Not every role
Depending on the role: a case study, take-home challenge or technical test; software engineers do a paired coding exercise.
Meet the team
With a team members and your Lead · Video call
Open-ended and scenario-based questions with the team you would join and your Lead, including a values-fit assessment.
Offer
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
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Wise is a global technology company building the best way to move and manage the world’s money: min fees, max ease, full speed.
