Customer Service Assistant in City of Aberdeen

On-site in City of Aberdeen·Part-time·Added yesterday (last checked 12 Nov)

Wickes

78 open roles

Apply

Our summary

Work mode: On-site, City of Aberdeen
Contract: Part-time
Closing date: Apply by Saturday 12 December
Holiday: 35 days holiday
Pension: Up to 10% employer pension
Commute: Cycle to work scheme

Skills

Wickes is hiring for this role in several places. This vacancy is in City of Aberdeen.

Pay & benefits

What you'll get

You'll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We'll also equip you with a benefits package that includes:

If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr.
Up to £300 per month gain share bonus
Up to 10% employer pension contribution
Up to 35 days of annual leave including 8 days of bank holidays

Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership.

We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do.

We're a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

*Salary Dependent on Age

The role

The Role...

What you'll do

Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile.Of course, while you're creating a helpful and friendly customer experience, we'll be thinking of new ways to reward, develop and invest in you. You'll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world.

Showroom Focus: You will be primarily based within our showroom environment, helping customers bring their home improvement projects to life.
Customer Engagement & Sales: You'll be the friendly face greeting customers as they arrive, actively engaging with them to understand their needs, and driving sales.

Every day you'll be dealing with and assisting customers, so it's important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role.

How you'll work

Hours & Shifts: This is a 20-hour per week role requiring flexibility across weekends, evenings, and day shifts.
Advance Planning: While the role requires a flexible approach to shift patterns, rotas are circulated weeks in advance to help you plan ahead. Once you start, the management team will also work with you to build in as much consistency as possible to suit your personal schedule.

What You'll Be Doing

About you...

Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below.