Must be able to follow brand and retailer image guidelines at all times
Must be able to work fully flexible retail hours, including: days, nights, weekends, and special events
Nice to have
Previous retail industry experience, specifically within the beauty industry preferred
Previous make-up artistry or luxury skincare experience preferred, however, we welcome applicants who are creative, excited, and eager to learn
Candidates with a passion for the clean, luxury beauty space are preferred
The role
What you'll do
Provide welcoming, personalised, professional service to all customers at all times
Assist customers with product selection and application
Provide shade recommendations and assist customers with product selection
Stay up to date on Westman Atelier products and education; Uphold brand guidelines
Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team; implement learnings on the job
Practice proper hygiene guidelines when demonstrating products on clients
Maintain consistent and effective clienteling and follow-up
Achieve all targets and KPIs - AUS and IPT
Record and report all OOS to manager; follow up to ensure timely replenishment
Maintain cleanliness of counter and taster units/testers
A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity
A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity
Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science
Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science