Hotel Receptionist in Dumfries

On-site in Dumfries·Full-time·Added 2 days ago (last checked 5 Nov)

Welcome Break

103 open roles

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Our summary

Work mode: On-site, Dumfries
Contract: Full-time
Closing date: Apply by Sunday 15 November
Commute: Cycle to work scheme

Skills

Welcome Break is hiring for this role in several places. This vacancy is in Dumfries.

Pay & benefits

What you'll get

Enjoy £1 meals every shift - that's a week of work lunches for just £5 if you're full time!
Free tea, filter coffee and fizzy drinks whilst on shift
Flexible working patterns that suit your lifestyle with immediate start
50% off onsite brands (including big brands like KFC, Burger King, Starbucks & Taco Bell) this will extend to your family and friends when you visit with them!
MyWB discounts & reward portal, savings, cycle to work, cashback on thousands of retailers like Tesco, JD Sports and TUI!
My Wellbeing Centre & Employee Assistance Programme to support you
Inclusion Networks, making sure everybody's included and recognised
Annual incentive schemes to reward great performance
Long Service awards celebrating key milestones in your career
Clear and (award-winning!) e-learning and structured development plans from Team Member to Supervisor
Apprenticeship programmes where you can learn and earn at the same time
Holiday allowance that grows as your career grows with us
Workplace pension scheme with employer contributions to help you save for the future
Free onsite parking across all Welcome Break locations
Uniform provided - of course!

The role

Hotel Receptionist

What you'll do

Welcome guests, manage check‑ins and check‑outs, and make sure everyone has what they need for a great stay
Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
Follow health & safety and security procedures, complete checks as trained, and escalate guest issues quickly and confidently

How you'll work

This position is 22.5 hours over 3 days.

Shift patterns are 7am-3pm, 3pm-11pm and occasional night shift holiday and sickness cover 11pm-7am

Earn up to £12.85 per hour, plus £1 meals on every shift

Immediate start available | Flexible part‑time hours

Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome?

As a Hotel Receptionist at our Welcome Break Days Inn hotel, you'll be the friendly face guests see first (and the helpful voice they speak to last!)

From smooth check‑ins and check‑outs to answering questions and keeping everything organised behind the desk, you'll help create a great stay for every guest.

This role could be a great fit if you

Enjoy delivering friendly, welcoming service and helping people feel at ease
Can stay calm, organised and professional when it gets busy
Take pride in getting the details right-bookings, payments, and guest requests
Like working as part of a supportive team and are happy to learn new systems (full training provided)

About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Ready to become a Hotel Receptionist? Apply through our careers page now.