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Reception Team Member

On-site in Lan·Full-time·Added 7 days ago (last checked 5 Oct)

Welcome Break

86 open roles

Overview

Job details

  • Full-time

    Per the ad.

  • Apply by Monday 19 October

    The date the employer’s listing closes.

Benefits

  • Cycle to work scheme

    Commuter benefits named in the ad.

Skills

Requirements

What we're looking for

  • Enjoy delivering friendly, welcoming service and helping people feel at ease
  • Can stay calm, organised and professional when it gets busy
  • Take pride in getting the details right-bookings, payments, and guest requests
  • Like working as part of a supportive team and are happy to learn new systems (full training provided)

Pay & benefits

What you'll get

Earn up to £12.85 per hour, plus £1 meals on every shift

  • £1 meals on every shift
  • Flexible working patterns
  • Immediate start available + overtime if you want it
  • 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
  • My Welcome Break discounts - savings at hundreds of retailers
  • Incentive schemes to reward great performance
  • Clear career progression & development opportunities
  • Apprenticeship programmes where you can learn and earn at the same time
  • Holiday allowance that grows with service
  • Cycle to Work scheme
  • Free onsite parking
  • Uniform provided

The role

Hotel Receptionist | Front of House Team Member
Welcome Break, Ramada Chorley Hotel, Charnock Richard Services PR7 5LR

As a Hotel Receptionist at our Welcome Break Ramada hotel, you'll be the friendly face guests see first (and the helpful voice they speak to last!)

What you'll do

From smooth check‑ins and check‑outs to answering questions and keeping everything organised behind the desk, you'll help create a great stay for every guest.

We will also train you to support the Food & Beverage team within the restaurant, assisting during breakfast and evening meal services. This means you will enjoy a varied and diverse role, with opportunities to develop skills across different areas of the hotel.

  • Welcome guests, manage check‑ins and check‑outs, and make sure everyone has what they need for a great stay
  • Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
  • Follow health & safety and security procedures, complete checks as trained, and escalate guest issues quickly and confidently

How you'll work

Immediate start available | Full Time Position includes Weekends and Early & Late Shifts

About Welcome Break

Industry
Hospitality

In their own words

About the company & team

Welcome Break is one of the UK's leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Ready to become a Hotel Receptionist? Apply through our careers page now.

All open roles at Welcome Break

Location

Welcome Break · PR7 5LR

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