Digital Content Executive

Digital Content Executive

Hemel Hub, Hemel Hempstead Hybrid (3 days in office, 2 days from home) Permanent, Full-Time £30,000-£35,000

Are you passionate about creating exceptional digital experiences? Do you love bringing content to life online and ensuring every customer journey is engaging, seamless and inspiring?

At Warner Hotels, we're looking for a Digital Content Executive to help shape the digital experience for thousands of guests. From creating and optimising website content to supporting exciting campaigns and product launches, you'll play a key role in helping guests discover, book and enjoy unforgettable Warner breaks.

This is an excellent opportunity to join a collaborative and growing Digital Experience team where your work will directly influence guest satisfaction, online performance and commercial success.

What You'll Be Doing

Content Creation & Website Management

• Build, update and publish pages using our CMS (Optimizely)
• Create engaging landing pages, promotional content and product updates
• Ensure hotel, room, entertainment and package information remains accurate and up to date
• Write clear, concise and compelling guest-facing copy
• Apply SEO and accessibility best practices, including meta descriptions, structured content and alt text

Campaign Delivery

• Support the launch of new products, experiences and marketing campaigns online
• Collaborate with Brand, Marketing, Entertainment, Food & Beverage and Hotel teams to bring campaigns to life digitally
• Help deliver key seasonal promotions, trading campaigns and special offers

Insight & Optimisation

• Use website data and insights to identify opportunities for content improvements
• Support testing and optimisation activity across Warner's digital platforms
• Recommend enhancements that improve both guest experience and online performance

Stakeholder Collaboration

• Manage your own workload and content requests through the team's backlog
• Keep stakeholders updated from brief through to delivery
• Share ideas, learnings and successes through team show-and-tell sessions

About You

You'll be naturally curious, highly organised and passionate about delivering outstanding customer experiences online.

Essential

• Excellent attention to detail and consistency
• Strong written communication and copywriting skills
• A guest-first mindset
• Commercial awareness and an understanding of what drives results online
• Comfortable learning new digital systems and tools
• Strong organisational skills with the ability to manage multiple priorities
• A collaborative approach and confidence working with a variety of stakeholders

Desirable

• Experience using a Content Management System (ideally Optimizely)
• Knowledge of SEO and web accessibility principles
• Experience using analytics platforms such as GA4
• Experience within hospitality, leisure, travel or ecommerce

Why Join Warner Hotels?

At Warner, we're passionate about creating memorable experiences for our guests and meaningful careers for our teams. In return for your talent and commitment, you'll enjoy a fantastic range of benefits including:

• Pension scheme (3% employer contribution, 5% employee contribution)
• 25 days annual leave plus 8 flexible bank holidays
• The option to purchase up to 5 additional days' holiday each year
• 20% discount on breaks at Warner Hotels, Haven and Butlin's, plus additional discounts during your stays
• Help@Hand from Unum, including Virtual GP access, physiotherapy support and mental health sessions
• Life Assurance
• Free onsite parking at our Hemel Hub offices
• Electric Vehicle Scheme
• Enhanced family-friendly policies
• Refer a Friend scheme
• Aslan Reward & Recognition platform, including financial wellbeing support
• Access to a comprehensive employee discounts platform with points-based rewards
• Employee Assistance Programme
• L&G Care Concierge service
• Glow Getters Recognition Programme and Long Service Awards

Ready to Discover Your Glow?

If you're passionate about digital content, thrive in a collaborative environment and want to help create exceptional online experiences for thousands of Warner guests, we'd love to hear from you.

Join Warner Hotels and help shape the way guests discover, explore and book unforgettable breaks. Apply today.