Analytics Manager

Hybrid in London·Full-time·Added today (last checked 9 Nov)

VodafoneThree

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Our summary

Work mode: Hybrid, London
Contract: Full-time

Skills

Nice to have

The role

Location: London + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week - Monday to Friday

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

What you'll do

Own the end-to-end analysis approach for allocated squad priorities, translating business questions into clear insight, recommendations and actions that support commercial strategy.
Partner with Chapter Leads, Senior Analytics Managers and commercial stakeholders to identify opportunities to drive the Consumer Strategic Plan. Including proposition adoption and performance, customer satisfaction, value, retention and channel performance.
Deliver robust analysis using high-quality data, clear assumptions and best-practice coding standards, ensuring outputs are accurate, repeatable and easy to explain.
Combine customer, commercial, channel, usage and revenue data with wider insight sources, including market research, to build a joined-up view of customer behaviour and business performance.
Quality assure data, methodology and outputs, proactively identifying risks, gaps or inconsistencies and taking action to strengthen confidence in the insight.
Communicate findings clearly to technical and non-technical audiences, using effective storytelling to influence decisions and support measurable business action.
Collaborate across Consumer, Enterprise and wider analytics teams to share best practice, align insight approaches and avoid duplication of effort

Who you are

Proven experience delivering customer or commercial insight from large datasets.
Strong SQL skills, with experience of Python, R or SAS desirable.
Experience using data visualisation tools such as Power BI, Qlik or Tableau.
Strong analytical judgement, including the ability to quality assure data, identify trends and explain drivers of performance.
Able to translate complex analysis into clear, practical recommendations for senior stakeholders.
Commercially curious, with the ability to connect customer behaviour, channel performance, revenue and retention outcomes.
Comfortable working collaboratively across analytics, commercial, research and operational teams.
Degree educated or equivalent relevant experience.

What we offer

What we offer

We care about our people's success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are-your personality, creativity, and abilities. Above all, we're looking for authenticity and can't wait to get to know the real you.

About VodafoneThree

Industry: Telecom

In their own words

About the company & team

We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today.

We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building. From day one, you'll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you'll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We're not just expanding connectivity; we're reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You'll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you'll be helping to build a future that works better for everyone.

We move at pace, because what we're building matters - and we're learning as we go. We're proud of the progress we've made, but we're just getting started.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

Additional information

Worried that you don't meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

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