Retail Optical Assistant
Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and med-tech innovation.
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Looking for your next step in retail management?
We're recruiting an Assistant Store Manager to join our Vision Express Sutton store. This is a fantastic opportunity for an experienced Supervisor, Team Leader or Deputy Manager who enjoys working in a fast-paced customer-facing environment and knows how to get the best from a team.
Optics experience isn't essential. We're looking for a confident leader who can motivate colleagues, deliver outstanding customer service and support the Store Manager in driving store performance.
• Support the Store Manager with the day-to-day running of the store
• Lead, coach and develop colleagues
• Deliver exceptional customer experiences
• Drive sales performance and key store KPIs
• Support recruitment, onboarding and colleague engagement
• Maintain high operational and compliance standards
• Take ownership of the store when the Store Manager is absent
• Adapt quickly in a busy retail environment
• Experience as an Assistant Store Manager, Deputy Manager, Supervisor or Team Leader
• Strong leadership and coaching skills
• Experience motivating teams to achieve results
• Excellent customer service and communication skills
• Commercial awareness and confidence using KPIs
• A proactive, adaptable approach
• Optical experience is beneficial but not required
• £350 towards frames or designer sunglasses, with unlimited spend on lenses
• 33 days holiday with buy/sell options
• Family and friends discounts plus free eye tests
• Competitive bonus scheme
• Employee wellbeing support
• OneSight Foundation volunteering opportunities
As an Assistant Store Manager in Sutton, you'll be part of EssilorLuxottica, a global leader in eyewear and eyecare. You'll receive industry-leading training, career development opportunities and the chance to work with brands including Ray-Ban, Oakley, Prada and Meta.
Ready to become our next Assistant Store Manager in Sutton? Apply today.
Vision Express is an optical retailer providing eyecare and eyewear, offering eye tests, prescription glasses, sunglasses and contact lenses both online and through its store network. The company has grown from a single store in 1988 to over 590 stores in the UK, Ireland and Jersey.
Its product range spans designer and exclusive eyewear brands, contact lenses, AI glasses such as Ray-Ban Meta and Oakley Meta, and Nuance Audio hearing glasses, alongside services including advanced eye tests, OCT 3D eye scans and contact lens appointments. The company also operates manufacturing and lab functions, with around 250 colleagues in its Tech Centre and over 200 in its Store Support Centre.
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