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Country Manager UK

Hybrid in London·Full-time·Added 1 month ago (last checked 9 Oct)

Vilgain

1 open role

Overview

Job details

  • Full-time

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Be near London for hybrid days

    No relocation package mentioned.

Skills

The role

We're bringing the cleanest nutrition into the UK.

Vilgain is growing fast - 100%+ YoY. Our mission is simple: make the highest-quality food and supplements accessible worldwide. We're already a strong player in Europe. Now we're building the next chapter of Vilgain in the UK..

We're looking for a Country Manager who can take real ownership of our growth in the market. You'll combine strong e-commerce expertise with commercial thinking, understand what makes a local market work, and turn strategy into execution.

This is not a role for someone who only manages an online store. You'll help shape the market, build the right local customer experience, and work across e-commerce, marketing, operations and commercial development to make Vilgain successful locally.

What you'll do
  • Own and drive Vilgain's growth in the UK market, with a strong focus on e-commerce

  • Take responsibility for the local P&L, commercial performance and key market KPIs

  • Develop and execute the local market strategy - from growth opportunities and customer acquisition to retention and brand development

  • Manage and continuously improve the local e-commerce experience, including conversion, UX, merchandising, SEO, content and localization

  • Lead local product launches, promotions and commercial campaigns

  • Use data, customer insights and market trends to identify opportunities and make decisions

  • Build a strong understanding of the local customer and translate it into products, communication and customer experience

  • Work closely with our EU-based growth, product, creative, operations and supply chain teams

  • Ensure the local market is operationally ready - including logistics, inventory, customer experience and compliance

  • Build and manage relationships with relevant local partners, platforms and commercial stakeholders

  • Identify opportunities beyond DTC e-commerce, including B2B and other relevant commercial channels

What you bring
  • 5+ years of experience in e-commerce, commercial or country/market management

  • Deep hands-on understanding of e-commerce and DTC business models - ideally from a high-growth consumer brand

  • Experience taking ownership of a market, business unit, channel or significant commercial area

  • Strong commercial and analytical mindset - you're comfortable owning numbers, KPIs and business results

  • Experience with Shopify or a similar e-commerce platform

  • Strong understanding of conversion, customer journey, merchandising, performance marketing and e-commerce operations

  • B2B / wholesale experience is a major advantage

  • Experience in the UK market and strong understanding of the local consumer landscape

  • Entrepreneurial, proactive and highly autonomous - you don't wait for someone to tell you what to do

  • Comfortable operating in a fast-growing environment where you'll need to build things rather than inherit finished processes

What you'll get
  • A key role in building Vilgain's presence in the UK

  • Real ownership over a market and its commercial growth

  • The opportunity to shape the local strategy from an early stage

  • Full flexibility - remote work from anywhere in the UK or US

  • Direct access to a strong EU-based team across growth, product, operations and creative

  • Monthly credit to spend on Vilgain products

  • A transparent, fast-moving culture with little corporate bureaucracy

  • The chance to build something meaningful rather than simply manage an existing market

See yourself in this role? 👀

We'd love to hear from you. Send us your CV and tell us a little about yourself!