Indirect Tax Manager

• Work-life Balance

  • Flexible start and finish times
  • Bring your dog to work

  Wellbeing

  • Employees Assistance program to support with mental, physical and financial health
  • Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships
  • Private Medical Insurance

  Employee Discount

  • Up to 40% off at all URBN Brands!

  Community

  • One paid day to either volunteer or fundraise for a charity of your choice

  Travel

  • Cycle to work scheme
  • Season ticket loan

  Continued Development

  • We offer structured support within the business alongside continued learning and development

Own the indirect tax strategy, risk management, and compliance framework for a multichannel (retail store, online and wholesale) business trading across the UK and EU. Act as the senior in-house authority on VAT/GST matters, advising the business on the tax implications of commercial and supply chain decisions, and representing the company with tax authorities, advisors, and auditors.

• Set and own the group's indirect tax strategy across UK and EU jurisdictions, aligned with business growth (new markets, new channels, M&A).
• Act as the primary point of contact with HMRC and EU tax authorities on indirect tax matters, including audits, disputes, and rulings.
• Own the indirect tax risk register; identify, quantify, and mitigate VAT/GST exposures across the group.
• Advise senior stakeholders (Finance, Supply Chain, Compliance, Legal) on the VAT impact of new business models - e.g. click & collect, cross-border fulfilment, OSS/IOSS schemes.
• Partner with the USA Tax team and build a strong relationship and communication channel.
• Oversee the design and operation of indirect tax controls (SAO/Tax Control Framework equivalent) and ensure Making Tax Digital and equivalent EU e-invoicing/reporting obligations are met.
• Lead on post-Brexit VAT structuring, including import VAT, triangulation, and place-of-supply planning across multiple EU warehouses/fulfilment centres.
• Own external advisor relationships and manage the indirect tax budget.
• Lead, develop, and manage the Indirect Tax Manager and Specialist; set objectives and oversee capability building across the team.
• Own technology strategy for indirect tax - e.g. tax engines (Avalara, Vertex, Sovos), ERP VAT determination logic, and automation of returns/reporting.
• Report indirect tax risk and performance to senior leadership
• Horizon-scan for legislative change (e.g. EU VAT in the Digital Age (ViDA), UK VAT policy changes, Northern Ireland Protocol developments) and translate into business impact assessments.