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Anthropologie Sales Associate - Brushfields, London
On-site in London·Added over a year ago (last checked 4 Nov)
Our summary
- Work mode
- On-site, London
- Commute
- Cycle to work and season ticket loan
Skills
Pay & benefits
What you'll get
- 'Life Leave' - one day a year to take time off for those big events in life, in addition to your annual leave entitlement
- Employee Assistance program to support with mental, physical and financial health
- Discount off external gym memberships
- Private Medical Insurance for eligible employees
- Up to 40% employee discount at all URBN Brands
The role
Achieve the Anthropologie mission - to create an unimagined experience. Consistently meet or exceed the financial, operational, and visual expectations of the company.
What you'll do
- Customer Connection: initiates genuine conversation to engage with the customer in a personalised way where all customers feel welcome, heard, and valued
- Selling Culture supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
- Omni-Channel Service: provides a frictionless customer experience by utilising technology to transact in the moment, find sizes and colours, and places orders for items not available in store
- Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store's business KPI's
- Product Flow: supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
- Store Environment: maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates
- Executes stock-to-sales processes and presentation standards
- Is knowledgeable of trend and supports brand messaging
- Has an understanding of how the merchant process impacts business and the customer experience.
How you'll work
- Season ticket loan for eligible employees
- Cycle to work scheme for eligible employees
Location
This position is located at 18-28 Old Spitafields Market Brushfields St, London,, E16AN United Kingdom
What You'll Need
- Previous experience in a retail environment - not a must.
- An awareness of the Anthropologie brand and its appeal to the local market.
- Strong communication skills.
Continued Development
- We offer structured support within the business alongside continued learning and development
#AnthroEU
About URBN
- Industry
- Fashion Retail
In their own words
About the company & team
- Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
- Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
- Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
- Insights & Feedback provides insights related to the customer and employee experience and communicates feedback to Store Leadership
Additional information
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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