Service Technician

On-site in St. Albans·Full-time·Added 5 days ago (last checked 27 Oct)

Trek Bicycle

2 open roles

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Our summary

Work mode: On-site, St. Albans
Contract: Full-time
Holiday: 25 days holiday + bank holidays
Commute: Cycle to work scheme

Requirements

What we're looking for

• A positive, self‑motivated approach and a willingness to support your teammates
• A warm, friendly manner with strong listening skills and a desire to help-even on busy days
• Clear and confident communication
• Excellent attention to detail and a love for hands‑on problem solving
• Curiosity and eagerness to learn about bicycle servicing
• A commitment to developing your skills and staying up to date with new technologies

If you don't meet every requirement but believe you'd be a great addition to our team, please tell us in a cover letter why. We're always excited to meet people who bring passion, drive, and potential.

Pay & benefits

What you'll get

25 days annual leave per year, plus bank holidays
Discounted employee purchase scheme on bikes, parts and accessories
24/7 employee assistance program and counselling services
24/7 virtual GP services
Healthcare cashback scheme
Gym membership discounts and discounts on other health and wellbeing brands
Annual paid time off for charity work
Death in service benefit
Cycle to work scheme
Salary Sacrifice EV vehicle scheme
Enhanced Family Friendly policies

If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The role

What you'll do

As a Trek Service Technician, each day brings something new and hands‑on. Your work centres around caring for bikes so their owners can enjoy every ride with confidence. You'll troubleshoot repairs, service a wide variety of bikes, and often be one of the very first to work on brand‑new models before they reach the sales floor.

Just as important, you'll build trusting relationships with riders who rely on your expertise to keep their bikes running smoothly. Whether you're completing a quick adjustment or handling a more complex repair, your care and attention will help create memorable experiences for our customers.

We're looking for a teammate who brings warmth, great communication, and a genuine desire to learn. If you love helping others, enjoy practical problem‑solving, and want to grow your technical skills in a supportive environment, this could be a wonderful fit.

We are currently recruiting for:

Position: Service Technician
Location: St Albans
Job Type: Full Time

About Trek Bicycle

Trek Bicycle Corporation designs and sells bicycles and cycling equipment, offering a wide range of road, mountain, gravel, urban, kids' and electric bikes, alongside components, gear and apparel. The company is marking its first 50 years, with a bike archive that spans from silver-brazed frames to molded carbon models.

Trek products — including the Trek, Bontrager and Electra brands — are sold through a network of local bicycle retailers, and the company also runs its own stores and offers bike customization, cycling trips, customer care and warranty support.

Industry: Cycling

In their own words

About the company & team

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.

When you're on our team, you're supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other's success and grow together as a team. We're proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity-because fairness and inclusion matter to us.

Together, we'll achieve great things. Ready to start your journey with us?

All open roles at Trek Bicycle