Branch Manager in Lichfield

Branch Manager - Lichfield (Lead, Motivate, Inspire)

As the go-to person at our Lichfield branch, you'll lead a fantastic team, build strong relationships with customers, and ensure the branch stays profitable and runs like clockwork. This fast-paced, rewarding role has you working with a team of 8 people and 1 HGV wagon. You'll be right in the action with plenty of customer interaction, keeping everything buzzing and running smoothly. You'll drive our success by smashing sales targets, boosting profit, and ensuring the team delivers top-notch service with safety at the heart of everything!

Joining the UK's largest builders' merchant means endless growth opportunities. You'll be part of a supportive team where your skills truly matter. With over 500 branches nationwide, there's always room to learn, progress, and make a real impact.

• Leading a High-Performing Team: Inspire, coach, and develop your team to achieve targets and deliver exceptional service.

• Customer-First Approach: Build strong, lasting relationships with customers and suppliers to create an excellent experience every time.

• Driving Sales & Operational Excellence: Lead sales strategies that boost revenue while managing stock, deliveries, and day-to-day operations.

• Safety & Compliance: Maintain top health and safety standards and ensure a safe, efficient working environment.

• Team Growth & Development: Recruit, train, and mentor your team, focusing on career progression and creating a positive work culture.

Working hours: Monday-Friday, 7:30 am - 5:00 pm, with two Saturdays every 4 weeks (8:00 am - 12:00 pm). Enjoy your weekends off!

You'll need to be:

• A Strong Leader: You know how to motivate, delegate, and develop your team, empowering them to take ownership of key areas.

• A Delegator: You trust your team to take responsibility and lead independently.

• Collaborative & Open to Learning: You embrace leadership and are always seeking ways to improve and learn from others.

• A Skilled Communicator: You build strong relationships with both customers and colleagues.

• Customer-Focused: You always put the customer first, maximizing sales opportunities across the branch.

• Organized & Efficient: You can plan and prioritize to manage your workload and your team's.

• Financially Literate: You use financial and statistical data to make informed decisions.

• A Culture Builder: You create an inclusive and positive environment that motivates the team and keeps customers coming back.

• Commercial Decision-Maker: You make business decisions that benefit both the customer and the branch.

• Competitively Aware: You stay informed about competitors and use that knowledge to drive success.

• Business-Minded: You treat the branch like your own business, striving for continuous improvement.

• Compliance-Focused: You ensure the branch meets all legal requirements and keeps up with market trends.