French-speaking Customer Service Associate

Professional mastery of French is essential (written and oral, minimum C1 level).

You are analytical, ambitious, and have already demonstrated your determination—whether through internships, professional experiences, leadership roles in associations, or any other significant achievement. A leadership mindset and involvement in extracurricular activities will be appreciated assets.

• The estimated total compensation for the first year is between £51,000 and £68,000 (based on good to excellent performance), consisting of a base salary of £40,000 supplemented by an uncapped performance bonus, accessible from the second month.

• You will benefit from comprehensive coverage including health, dental, vision, and pension contributions.

• We value work-life balance: more than 25 days of leave, flex days, and the possibility to work from anywhere for one month per year.

• Join a dynamic and supportive company culture, with regular social events, professional development opportunities, and a tight-knit, ambitious team.

Third Bridge values your trust and is committed to the responsible management, use, and protection of personal information. By submitting a Third Bridge job application, I hereby provide Third Bridge (including Third Bridge's affiliates and relevant third-party suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway, and we will be happy to consider your application.

Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.

For nearly 20 years, we've helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

Start dates: 2027

Are you looking to accelerate your career in a demanding commercial environment? If you are competitive, comfortable communicating with confidence—both over the phone and face-to-face—and determined to grow quickly, the Associate position at Third Bridge may be the springboard you need.

You will be at the heart of our business: identifying, contacting, and mobilizing industry experts to provide the information our clients need, often within very tight deadlines. You will spend a large part of your day on the phone, convincing specialists to share their expertise and organizing their interactions with our clients.

• Drive projects from end to end, precisely identifying your clients' needs and coordinating expert calls.

• Approach experts via cold calling across various sectors, overcoming objections and convincing them to participate.

• Work at a fast pace, simultaneously managing multiple projects and clients.

• Rapidly build expertise in markets, business models, and regulatory environments.

• Promote the full range of Third Bridge services to your clients—content library, surveys, advisory, and individual calls

We don't just offer a job—we offer you a true springboard. As a Customer Service Associate, you will develop the commercial instincts and entrepreneurial spirit that pave the way for an ambitious career in sales, account management, leadership, research, and much more. We believe in internal promotion: our top talent reaches management positions in less than two years.

• Love dynamic, results-oriented environments

• Have the confidence required to take the initiative to call and engage in conversation with anyone

• Are naturally curious, a fast learner, and enjoy solving complex problems

• Know how to quickly establish a relationship of trust and demonstrate agility

• Are resilient and driven by exceeding your goals

• Commercial expertise: Develop negotiation, relationship building, and leadership skills from the very start of your career.

• Client exposure: Work alongside leading Private Equity firms, hedge funds, and consulting firms.

• Clear progression: All our managers started in the Associate role. A promotion is accessible in less than 2 years.

• Personal development budget: A dedicated annual allocation to invest in your progression.

• Want to learn more? Participate in our virtual job simulation and discover concretely what this role involves on a daily basis.

Would you like to learn more about our Associate position? Participate in our virtual job simulation and discover concretely what this role entails.