We are seeking a highly organised, proactive, and customer-focused Account Liaison Officer to join our fast-paced co-manufacturing division, reporting directly into the Commercial Director .
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136,000+ live jobsSupply Planner | THG Nutrition
Hybrid in Manchester·Added today (last checked 12 Oct)
Overview
Job details
Hybrid
Office and home days — the ad has the split.
Requirements
Be near Manchester for hybrid days
No relocation package mentioned.
Benefits
25 days holiday + bank holidays
Paid annual leave, per the ad.
Skills
Nice to have
Requirements
What we're looking for
- Strong numerical and reporting skills, particularly in Excel; SQL experience desirable.
- Excellent attention to detail and the ability to work independently using initiative.
- Previous experience in a supply chain or commercial environment advantageous.
- Understanding of e‑commerce desirable. Ability to communicate effectively with both internal and external stakeholders.
- Comfortable working in a fast‑paced, ever‑changing environment.
- Willingness to learn and adapt to new systems and processes.
- Strong organisational and time management skills.
Pay & benefits
What you'll get
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
- 25 days annual leave plus bank holidays.
- Don't want to work on your birthday? We don't either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
The role
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you'll go further, faster. What are you waiting for?
What you'll do
As a Supply Planner in THG's Nutrition & Wellness division, you'll be at the heart of a rapidly growing function, influencing the availability of raw materials and shaping the supply processes of one of the fastest‑growing sports nutrition brands in the world. You'll have opportunities to develop your analytical and planning skills, collaborate across multiple teams, and contribute directly to improving key processes. With access to career progression, personal development programmes, and exposure to a wide range of projects, joining THG will give you unique growth opportunities you wouldn't find anywhere else.
- Ensure raw material availability across THG's Nutrition manufacturing sites.
- Liaise with suppliers to coordinate delivery schedules in line with inbound capacity.
- Produce regular reports on current and forecasted stock positions, highlighting potential shortages.
- Align with production and demand planning teams to ensure forecasted and actual usage align within tolerance.
- Raise purchase orders covering long‑term contracts in line with demand.
- Identify opportunities to improve supply chain processes.
Hiring process
Initial conversation
With Talent team
An initial conversation over phone or video to explore your background.
Hiring Manager meeting
With a Hiring Manager
A deeper, face-to-face discussion focused on your judgement, experience and track record of delivering real impact.
Practical task
Not every role
A practical task based on a real business scenario, for many roles.
Senior leader conversation
With a senior leader
A short conversation with one of THG's senior leaders.
- Every candidate is assessed against the same structured criteria and knows the full process before starting it.
- You'll hear back within 48 hours of your final stage.
- If you've spent time with the team and are unsuccessful, THG will tell you why.
About THG
- Industry
- Beauty, nutrition and ecommerce
- Website
- thg.com
In their own words
About the company & team
THG Nutrition is home to some of the world's most trusted and best-loved wellbeing and nutrition brands, including Myprotein, the world's largest online sports nutrition brand, alongside Myvegan, Myvitamins and MP Activewear.
Our brands and people exist to break boundaries - to power and empower those who want more. We move fast, challenge convention, and back ourselves to win. These values shape how we work every day.
Additional information
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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