We are seeking a highly organised, proactive, and customer-focused Account Liaison Officer to join our fast-paced co-manufacturing division, reporting directly into the Commercial Director .
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136,000+ live jobsEcommerce Executive - MP Activewear
On-site in Manchester·Added today (last checked 12 Oct)
Overview
Benefits
25 days holiday + bank holidays
Paid annual leave, per the ad.
Requirements
Work on-site in Manchester
No relocation package mentioned.
Skills
Nice to have
Pay & benefits
What you'll get
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
The role
The eCommerce Assistant will support the day-to-day execution of the Activewear Trading strategy, working closely with the eCommerce Manager and wider cross-functional teams. The role will focus on driving profitable online sales, through delivering seamless product launches and campaigns, optimising onsite merchandising, supporting regional & channel growth opportunities, and analysing performance to identify actions that drive sales and enhance the customer experience.
What you'll do
- Onsite Trading & Go-Lives: Support the execution of product launches, campaigns and key trading events, co-ordinating go-live processes and conducting checks across; imagery, content, pricing, restrictions.
- Merchandising & Optimisation: Maintain and optimise category merchandising, product placement, SKU availability, landing pages and navigation to maximise product visibility and support sell-through.
- Competitor & Market Analysis: Monitor competitor activity, trends and customer behaviour across onsite & offsite campaign activity, translating findings into actionable recommendations.
- Regional Trading: Act as a key contact for selected regional teams, supporting trade calendars for the category, driving promotional activity, growth opportunities and localised execution.
- Optimisation & Analysis: Analyse sales and digital performance across products, regions and channels, proactively identifying insights and opportunities to optimise onsite experience, product visibility, digital merchandising and overall trading performance.
- Cross-Functional Collaboration: Work closely with Product, Buying, Merchandising, Marketing, Brand and Customer Services to ensure strong digital execution, and a seamless customer experience.
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you'll go further, faster. What are you waiting for?
Life at THG Nutrition
THG Nutrition is home to some of the world's most trusted and best-loved wellbeing and nutrition brands, including Myprotein, the world's largest online sports nutrition brand, alongside Myvegan, Myvitamins and MP Activewear.
Our brands and people exist to break boundaries - to power and empower those who want more. We move fast, challenge convention, and back ourselves to win. These values shape how we work every day.
Role: Commerce Assistant
Brand: MP Activewear
Reporting: Ecommerce Manager
Location: THG ICON 1, 7-9 Sunbank Lane, WA15 0AF (fully office based)
Requirements
- Interest in online retail and the fashion / activewear market, with a commercial mindset and passion for understanding customer behaviour.
- Excellent organisational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Strong analytical skills and confidence working with data to identify trends, opportunities and performance insights.
- Proficient in Microsoft Excel and PowerPoint, with the ability to create clear reports and communicate findings effectively.
- Effective communication and cross-functional collaboration skills, with the ability to build effective relationships across multiple teams.
- Highly motivated, adaptable and comfortable working in a fast-paced, commercially driven environment.
- Previous experience in eCommerce, Merchandising, Digital Trading or a similar commercial environment is desirable but not essential.
Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don't want to work on your birthday? We don't either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Hiring process
Initial conversation
With Talent team
An initial conversation over phone or video to explore your background.
Hiring Manager meeting
With a Hiring Manager
A deeper, face-to-face discussion focused on your judgement, experience and track record of delivering real impact.
Practical task
Not every role
A practical task based on a real business scenario, for many roles.
Senior leader conversation
With a senior leader
A short conversation with one of THG's senior leaders.
- Every candidate is assessed against the same structured criteria and knows the full process before starting it.
- You'll hear back within 48 hours of your final stage.
- If you've spent time with the team and are unsuccessful, THG will tell you why.
About THG
- Industry
- Beauty, nutrition and ecommerce
- Website
- thg.com
In their own words
Additional information
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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