£12.71
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168,000+ live jobsTeam Member in Wakefield
On-site in Wakefield·Added yesterday (last checked 2 Nov)
150 open roles
Our summary
- Salary
- £12.71 an hour
- Work mode
- On-site, Wakefield
- Closing date
- Apply by Tuesday 24 November



Skills
Nice to have
The Rank Group is hiring for this role in several places. This vacancy is in Wakefield.
Requirements
What we're looking for
Experience: previous customer‑service experience in hospitality/retail/leisure is helpful but not essential; full training provided.
Pay & benefits
What you'll get
Competitive Salary: £12.71 per hour + Amazing Perks!
Pension & Life Assurance
Company Sick Pay
Career development opportunities
Uniform provided
Rewards platform
50% off food & soft drinks (you + 3)
The role
Bring the fun, deliver the service.
What you'll do
As a Team Member, you'll be the friendly face on the floor - making customers feel welcome, serving great food & drink, and keeping the buzz alive from first hello to final game. You'll follow clear standards, support across different areas, and escalate issues when needed.
Guest moments: greet, serve, and support customers so every visit feels special.
Service delivery: keep queues moving, tables clear, and the venue tidy; reset quickly between sessions.
Game support: help customers understand how our games work and keep energy high around the venue.
Safety & compliance: follow health & safety, food hygiene, licensing and safer‑gambling procedures; challenge age‑restricted behaviours confidently; report incidents promptly.
One‑team mindset: communicate clearly with colleagues and jump in where needed-Front of house, floor, Food & Beverage, cleaning-so service flows smoothly.
How you'll work
Hours: 16 hour contract
Paid breaks
You'll Bring:
Customer‑first attitude with great people skills; friendly, upbeat, and helpful.
Pace & focus in a busy environment; organised with good attention to detail.
Team player energy - clear communication and willingness to learn on shift.
About The Rank Group
- Industry
- Gaming and entertainment
- Founded
- 1937
- Employees
- 10,000
- Headquarters
- Maidenhead, UK
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