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Duty Manager

On-site in London·Added today (last checked 12 Oct)

The Doyle Collection

54 open roles

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Overview

Benefits

Cycle to work scheme
Commuter benefits named in the ad.

Requirements

Work on-site in London
No relocation package mentioned.

Skills

Nice to have

Cleaning

Pay & benefits

What you'll get

Contract: Permanent Salary: Competitive + great benefits

Generous service charge on top of your salary
Holiday allowance increasing with length of service up to 25 days
Free meals on duty
50% discount when dining with The Doyle Collection
Discounted rates when staying in our hotels
Training dedicated to personal development
Cycle to work scheme
Discounts in selected stores and online shops
Life Insurance and Company Pension
Complimentary uniform and dry cleaning
One paid volunteering day per year
Free access to the Employee Assistance Programme
Hotel Incentives and rewards
Staff summer parties, Christmas parties and regular team get togethers
Refer a Friend bonus scheme

The role

This is a hands-on leadership role, combining Guest Relations, Duty Management and exceptional service, with a focus on delivering the personalised, intuitive experience expected of a Forbes-standard hotel.

What you'll do

As a great Guest Relations Manager, you will have to co-ordinate, plan and execute all activities focused on delivering world-class service to every guest in the hotel. Also, you will have to conduct daily Duty Management shifts, to be an ambassador for the hotel, providing an immediate management point of contact for guests, colleagues and to deal effectively with all emergency procedures within the hotel. Experience in Opera Cloud is preffered but not required.

How you'll work

The role operates on a 4 days on / 4 days off shift pattern, with overnight coverage required when needed. Flexibility around night shifts is therefore essential.

The Bloomsbury, London

Located in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence.

About The Doyle Collection

Industry: Hospitality
Website: doylecollection.com

In their own words

Additional information

The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.

We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

All open roles at The Doyle Collection