Vehicle Mechanic / Technician

Additional Information

Belonging at The AA

At The AA, we value the unique perspectives, experiences and ideas that our people bring. We've nurtured a workplace where everyone feels valued, respected and empowered to do their best work.

Through our employee communities and inclusion initiatives, we’ve created opportunities for people to connect, share experiences and influence positive change across the business. This is a place where your voice matters and where you can belong, grow and succeed.

Driven by People, Rewarded by Benefits

We believe in rewarding our people. That's why we offer a comprehensive benefits package including;

25 days' annual leave plus bank holidays, the option to buy additional holiday

Up to 7% employer pension contribution

Free AA breakdown membership from Day One with 50% discount for family and friends, discounts on AA products including car and home insurance

24/7 GP access and wellbeing support for you and your family

A wide range of employee discounts, including our popular car salary sacrifice scheme

#LI-CL1

Company Description

For over a century, The AA has been keeping Britain moving. Today, millions of drivers trust us to be there when it matters most, and we're equally committed to supporting the people who make that possible. With a 4.5-star Glassdoor rating, we've built a culture where colleagues are empowered to grow, collaborate and make a real impact for our customers on every journey. Which has been recognised by Sunday Times "Best Places to Work" for the last two years.

Job Description

Vehicle Mechanic / Technician

Location: Dartford Autocentre

Employment Type: Full Time, Permanent

Why Join Us?

Consistent daytime hours: Monday to Friday, 8:30am-5:30pm, plus every other Saturday until 2:00pm.

Work in a state-of-the-art AA Autocentre with industry-leading diagnostic equipment, branded uniform and boots.

Support AA members and non-members across servicing, MOTs, maintenance, diagnostics and repairs, with Roadside Patrols able to tow vehicles directly into the centre.

Build your technical career with funded MOT Licence training, ADAS and Hybrid & EV Level 2/3 training.

Ready for a mechanic role that gives you more predictability outside of work? At our AA Autocentre in Dartford, you'll work consistent daytime hours, keep your evenings free and finish at 2:00pm every other Saturday.

You'll support AA members and non-members with servicing, MOTs, maintenance, diagnostics and repairs in a state-of-the-art facility. With Roadside Patrols able to tow vehicles directly into the centre, you'll see a varied mix of work and have the specialist equipment and team support you need to get vehicles safely back on the road.

If you enjoy solving mechanical problems, communicating clearly with customers and continuing to build your technical skills, this is an opportunity to do hands-on work in a close-knit team while developing through funded MOT Licence, ADAS and Hybrid & EV Level 2/3 training.

Key Responsibilities

Complete servicing, maintenance, diagnostics and repairs to help keep customers' vehicles safe, reliable and roadworthy.

Investigate faults and identify effective repair solutions, using technical expertise and specialist diagnostic equipment to get to the root of vehicle issues.

Carry out vehicle health checks and explain findings clearly, helping customers understand the work their vehicle needs.

Create short presentation videos for vehicle health checks so customers receive clear, accessible explanations of key findings.

Keep customers informed throughout their visit, translating technical information into straightforward updates and supporting a positive customer experience.

Continue developing your technical capability through supported training, including MOT Licence, ADAS and Hybrid & EV Level 2/3 development.

What Do I Need?

You'll Bring

NVQ Level 2 in Vehicle Maintenance and Repair, an equivalent qualification, or significant hands-on experience working within the motor trade.

Strong servicing, maintenance, repair and diagnostic skills.

A practical, problem-solving approach to identifying faults and completing effective repairs.

A customer-focused approach and confidence explaining technical information clearly.

A full Manual Category B driving licence with 6 points or fewer.

Nice to Have

An MOT Licence; if you don't already hold one, funded training is available.