Civil Enforcement Officer

On-site in Margate·Full-time·Added yesterday (last checked 11 Nov)

Thanet Council

3 open roles

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Our summary

Salary: From £26,280 a year
About £1,870 a month after tax.
Work mode: On-site, Margate
Contract: Full-time
Closing date: Apply by Wednesday 25 November

Skills

Requirements

What we're looking for

Excellent communication skills to deal effectively with the public, contractors, and Police;
Ability to listen, empathise, be assertive and deal with enforcement situations tactfully and diplomatically;
Must have adequate numeracy, literacy and computer skills to carry out all duties;
Willing and able to work outdoors in varying weather conditions in a solo role or as part of a team (protective clothing supplied);
Ability to work shifts and be flexible. Must be prepared to work outside of normal hours / shift pattern;
Ability and full clean driving license to drive a van

Due to the nature of this role, this post requires a standard DBS check

Pay & benefits

What you'll get

Competitive salary
Flexible annual leave and working arrangements
Local Government Pension Scheme membership
Reduced cost leisure membership, including Theatre tickets and sporting activities
An extensive Employee Wellbeing package

For more information on this role, please contact Stephen.Barr@thanet.gov.uk

The role

The Civil Enforcement team helps the District Council meet the demands of the Traffic Management Act 2004. As a Civil Enforcement Officer, you will perform a unique and innovative role, conducting street patrols within designated areas of the district, maintaining the safe and free flow of traffic by patrolling (on foot and / or mobile) controlled parking areas and issuing Penalty Charge Notices to vehicles which are in contravention of the parking restrictions and /or providing drivers with the necessary information in order for them to gain a better understanding of parking by way of a positive message.

TDC are keen to deliver a strict enforcement policy coupled with a positive and courteous service so the role will require you to have excellent communications skills and maintain a polite but assertive approach in order to communicate positively and effectively with the public in an enforcement environment.

An understanding of legislation/regulations relating to the operation and enforcement of both on-street and off-street parking enforcement is desirable but training will be provided, so a good attitude to work and a desire to learn on the job is needed.

Thanet is a great place to live and work...

Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK's only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.

How you'll work

A rota over a 7-day period, including weekends and bank holidays, between the core hours of 06:00 and 22:00 for full time employees. Each shift is 8 hours including breaks.