Network Service Technician

• Full UK driving licence.
• Strong customer service experience in a dynamic environment.
• IT literacy and good time management.
• Positive attitude and a can-do approach.

• Plumbing, water mains, or leakage experience.

Offering a starting salary from £29,000 per annum, depending on skills and experience.

Salary: Offering a starting salary from £29,000 per annum, depending on skills and experience.

• Offering a starting salary from £29,000 per annum, depending on skills and experience.
• Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
• Company van.
• Performance-related pay plan is directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Requirements: A clean UK driving licence and be happy to drive your company van between jobs.

Join Thames Water as a Network Service Technician, where you'll play a key role in maintaining and resolving issues within our clean water network, ensuring minimal disruption to customer supply across the North London area.

This is a varied, field-based role combining customer service, technical problem-solving and network maintenance. You'll be the face of Thames Water to many of our customers, helping with anything from pressure issues to emergency repairs.

• Operate and isolate water mains for planned or emergency works.
• Own and resolve customer queries and complaints.
• Support project work and leakage detection activities.
• Investigate and resolve network performance issues.
• Ensure compliance with health & safety and water quality standards.

Base Location: Deephams - Enfield N9 0BA but you will cover the whole of the North London area when on shift

Working Pattern: 38 hours - 1 in 8 weeks late shifts and (1 in 8 weeks standby rota for which additional payments are made)