Assurance Analyst

Offering up to £48,000 per annum depending on experience and skills

Hours: 36 hours per week

We are currently recruiting an Assurance Analyst to join our Security Control Centre (SCC).

Forming part of the Protective Security Team, you will be supporting the performance of physical security across Thames Water, ensuring our critical assets are secure. As the SCC Assurance Analyst, you will work within our Security Control Centre (SCC), which continuously monitors the security of our estate. The SCC is connected to remote sites through multi-face communications such as Video Surveillance Systems (VSS), Intruder Detection Systems (IDS), Electronic Access Control (EAC), ADSL line, etc. The reports and insights generated will directly feed into our compliance requirements, e.g. Protective Security Guidance (PSG), Water UK Security WUKSS and SEMD.

What you'll be doing as an Assurance Analyst

• Create, upkeep and present reports that demonstrate compliance with legal requirements, including reports and requests from government agencies such as DWI or DEFRA.
• Ownership of system health, working with large data sets drawn from a number of sources to identify trends and drive system compliance.
• Design and create dashboards to present key information in an easy-to-understand format.
• Input into ESS contractor performance meetings and reports, using data insights to improve our utilisation of the third-party.
• Support continuous improvement activity, using data insights to inform and identify opportunities for operational and process improvements.
• In collaboration with the Security Systems Lead, oversee maintenance requests and faults ensuring the functionality of the AMC is maintained.
• Support the SCC upgrade project to ensure the successful delivery of ESS systems.
• Develop key relationships with internal and external stakeholders. Specifically, using data analysis to agree and inform the strategic development of the IT Systems and security equipment deployed on sites and in the SCC.
• Responsible for delivering agreed security KPIs and adhering to agreed SLAs.

Location - Kemble Court, Reading.

Working 36 hours per week.

What you should bring to the role

To thrive in this role, the essential criteria you'll need are:

• A degree or equivalent within an analytical field (e.g. Science, Maths, Geographical disciplines) or substantial work experience in a similar type of role.
• Role subject to national security clearance when in post. (NSV to CTC)
• Data, analytical, and Insight experience with strong numeracy and analysis skills.
• Experience in a related discipline (i.e. Business or Data Analyst) and a willingness to develop into a security role.
• Experience in developing and writing reports, good written communication skills.
• Strong negotiation and people influencing skills. Ability to communicate at all levels, present to an audience and build strong relationships.
• Office/Microsoft systems incl. Excel, PowerPoint, and Word.
• Data analytical tools, e.g. Excel, PowerQuery, SQL and Power BI.

What's in it for you?

• Offering up to £48,000 per annum, depending on experience and skills.
• 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
• Generous Pension Scheme through AON

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know, we're here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.