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Customer Service Assistant in Leamington Spa

On-site in Leamington Spa·Part-time·Added 3 days ago (last checked 10 Nov)

Tenpin

43 open roles

Our summary

Salary
£10.85 - £12.71 an hour
Work mode
On-site, Leamington Spa
Contract
Part-time
Closing date
Apply by Tuesday 12 January 2027

Skills

Tenpin is hiring for this role in several places. This vacancy is in Leamington Spa.

Pay & benefits

What you'll get

  • Tenpin Treats - Retailer discounts and Best Doctors
  • Free Bowling for family and friends
  • Free Food (when working 6+ hours)
  • Enhanced Maternity, Paternity, Adoption leave
  • Medicash
  • Employee Assistance Programme
  • Free counselling
  • Life assurance (2x annual salary)
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards

The role

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks.

You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing!

You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.

What you'll do

Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you!

We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?

We love to entertain-it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.

Skills You Need

  • Determined, enthusiastic, and able to work in a fast-paced environment
  • Excellent customer service, communication skills, and a "nothing is too much trouble" attitude
  • Fully flexible, including evenings and weekends
  • Approachable, helpful, organised, strong attention to detail and a strong team player

Career Development

Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.

What Happens Next

Ready to grow your career with us? Click apply and complete our quick 2-minute application.

Location

Tenpin · CV34 6RH

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