Surface Field Service Technician

Job Purpose

Job Description

• Install, test, repair, and maintain TechnipFMC (TFMC) equipment and tools, including reworked and third‑party products.
• Prepare all necessary equipment, service tooling, backup systems, and spare parts to ensure readiness and functionality prior to job start.
• Perform required calculations and checks onshore and offshore (e.g., space‑outs, equipment status, test pressures).
• Independently or within a team, execute field service activities in accordance with TFMC Service Manuals and procedural standards.
• Complete all required field documentation, including Field Service Orders (FSO), Field Spare Parts Tickets (FSPT), Field Non‑Conformance Reports (FNCR), and related service reports with accurate timing, part/serial numbers, and equipment details.
• Communicate all equipment and procedural defects to Service Management and ensure proper documentation is submitted promptly.
• Maintain high‑level daily communication with internal and external company representatives regarding job procedures, spare parts, critical measurements, and operational status.
• Provide sales support and quality customer interface, including handling customer comments, requests, and complaints professionally.
• Support project execution by reporting daily to the Service Project Manager and escalating business‑critical decisions when required.
• Provide project support during operations, handling emerging issues to prevent downtime.
• Prepare and complete safety‑related documentation and consistently pursue safe work practices in alignment with TFMC Quality Management System and QHSE requirements.
• Actively suggest improvements to enhance safety, operational efficiency, and equipment performance.
• Lead field personnel as required, supervising field service teams, coaching/mentoring junior colleagues, and ensuring tasks comply with procedures, codes, and standards.
• Ensure smooth onshore and offshore operational performance while liaising effectively with client representatives.
• Assist in developing procedural requirements for current and future jobs.
• Represent TFMC professionally, acting as an ambassador and identifying opportunities to improve service quality and customer success.

You are meant for this job if:

• HNC/HND Mechanical Engineering or time served apprenticeship preferably in a mechanical discipline.A formal technical and/or mechanical education (mechanic, hydraulics)
• Several years of experience in field service technician role
• Knowledge of surface wellheads and surface operations is essential
• Ability to read and understand drawings
• Able to perform moderate complex calculations
• Ability to understand, troubleshoot, explain and teach others about technical tools and instruments required to perform duties
• Knowledge of safety in relation to working with pressurized equipment, exploitation of cranes; gas equipment.

• Proactive attitude (responsiveness) with a high level of professionalism and accuracy
• Problem solving skills with a systematic approach.
• Stress resistance
• High level of communication and listening skills.
• Willing and able to travel abroad with flexibility in terms of working times/periods and locations/countries.
• A focus on quality and HES
• Ability to coach and mentor more junior colleagues

What we offer

• My Annual Leave - 31 days + 4 fixed public holidays.
• My Wealth and Protection - Critical Illness Cover, Income Protection, Life Assurance, Will Writing, Workplace Isa, Group Personal Pension Plan - employer contributions up to 10%.
• My Health and Wellbeing - Private Medical Insurance, Employee Assistance Programme, Dental Insurance, Health Assessments & Personal Accident Insurance.
• My Lifestyle - Electric Vehicle Scheme, Cyle2Work, Employee Tech Scheme, Give as You Earn, GymFlex, Holiday Trading, Personal Travel Insurance, Perks at Work.
• My Workplace - Family Fun Days, Enhanced Maternity and Parental leave, Talent/Management and Leadership programs, Various inhouse training opportunities for your personal development.
• My Giving - Volunteering Day, Various Social and Health & Wellbeing groups.