Waiter/Waitress

On-site in London·Full-time·Added yesterday (last checked 30 Oct)

Strand Palace Hotel

11 open roles

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Our summary

Salary: £28,083 a year
About £1,980 a month after tax.
Work mode: On-site, London
Contract: Permanent, full-time hours
Closing date: Apply by Saturday 28 November

Skills

Payments

Nice to have

Pay & benefits

What you'll get

Working at Strand Palace comes with a range of perks designed to support your growth, well-being, and enjoyment at work. When you join our team, you'll enjoy:

Instant access to your wages through Wagestream - no more waiting for payday!
Free meals on every shift - breakfast, lunch, and dinner included.
Earn up to £300 with our 'Introduce a Friend' bonus scheme when you refer someone great.
Free laundry and dry cleaning - saving you time and money.
Enjoy a paid half-day off on your birthday - because you deserve to celebrate!
Clear career pathways with paid training, development courses, and apprenticeship opportunities to help you grow and succeed.
Regular team socials and parties, including fun nights out at London activity bars - with free food, drinks, and great company.
A paid volunteering day each year to support a cause close to your heart.
24/7 access to confidential support services, including counselling, legal advice, and financial guidance.
Northbank Privilege Card - giving you discounts at local shops, restaurants, and attractions.
Health cashback plan for dental, vision, and physiotherapy expenses.
50% off food and drinks in our hotel bar and restaurant - for you and your friends and family.
Exclusive discounted room rates at Strand Palace for you and your loved ones.
Special discounts at hotels around the world, including the Iconic Hotels & Resorts collection.

The role

What you'll do

What You Will Be Doing

Serve food and drinks orders to the required standard, using the appropriate cutlery and condiments.
Be knowledgeable of food dishes and drinks, offering suggestions and recommendations where necessary.
Manage customer expectations throughout the service, to ensure an enjoyable, personalised dining experience
To be aware of VIPs, Corporate and regular guest arrivals and to ensure requirements are anticipated and met
Ensure billing information is precise and all payment transactions are processed correctly.

How you'll work

Salary/Benefits: £ 28, 083.00 per annum + Tronc

Contract: Permanent

Hours: Full Time

Hours per week: 39 hours per week, with evening shifts included

Develop your career at Strand Palace - Great Place to Work

Join our team at Strand Palace, in the heart of central London! We are looking for a dedicated Waiter/Waitress to provide a warm and welcoming experience for our guests, ensuring exceptional service and memorable dining experiences. Help us bring our mission of 'Serving London Love' to life!

What We're Looking For

Go above and beyond to create unforgettable guest experiences.
Previous experience preferable
Confident conversationalist, always engaging with guests
Passion to deliver excellent experiences

Join a Great Place to Work - Welcome to Strand Palace

Strand Palace has proudly earned the Great Place to Work certification, and for good reason. We're more than just a hotel - we're a team that values connection, quality, and a little fun along the way. Our culture thrives on exceptional service, genuine interactions, and a shared passion for hospitality.

We describe ourselves as confident, creative, and personable - if that sounds like you, we think you'll fit right in. At Strand Palace, you'll join a friendly community. From themed staff lunches and charity walks to Executive Team breakfast service and monthly Town Hall events, we host a wide range of well-being activities that help our teams connect, recharge, and celebrate achievements across the hotel.

We're also proud to be leaders in sustainability and social impact. Strand Palace has been awarded the Green Key for two consecutive years and is part of the FuturePlus programme - a commitment to creating a positive impact across environmental sustainability, social responsibility, diversity and inclusion, and climate action.

Come be part of something meaningful.

Join us at Strand Palace - where your personality and purpose can shine.