Proactive Telesales

On-site in Coleraine·Full-time·Added 9 days ago (last checked 27 Oct)

Stark Group UK

96 open roles

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Our summary

Work mode: On-site, Coleraine
Contract: Full-time

Skills

Requirements

What we're looking for

Good communication and relationship-building skills across face-to-face, phone and written interactions
A proactive approach, with the ability to identify opportunities and support sales activity
Strong organisation skills and attention to detail when processing information
Confidence using IT systems, including trading platforms and reporting tools
A team-focused approach and ability to work in a fast-paced environment
A commitment to our values of Decency, Passion and Pride

We recognise that people develop skills and experience in different ways, so if you feel you meet most of the criteria, we would still encourage you to apply.

Nice to have

If we receive a high number of applications, the following may be used to support shortlisting:

Experience in a similar role or environment

The role

The Proactive Sales plays an important role in supporting the growth of the branch by building strong relationships with both new and existing customers. As part of the Internal Sales team, you will be at the centre of day-to-day customer engagement, helping to deliver the right products and solutions while supporting overall branch performance.

What you'll do

Developing customer accounts (new and existing) by understanding needs and offering suitable solutions
Responding to customer enquiries, quotations and orders in a timely and accurate way
Working closely with branch colleagues, key account managers and suppliers to support sales opportunities
Contributing to branch targets, including sales volume, margin and profitability
Maintaining accurate stock control and order processing systems
Delivering a consistent and positive customer experience through professional communication
Supporting compliance with health, safety and company policies
Carrying out any other reasonable duties to support the wider team and business

About Stark Group UK

Industry: Builders merchants

In their own words

About the company & team

We are a leading Builders' Merchant in Northern Ireland; known for the quality of our products and the service we provide across building materials and timber-based solutions. We are committed to creating a workplace where everyone feels respected, valued and able to succeed.

We welcome applications from people of all backgrounds, experiences and perspectives. We believe that building a diverse team strengthens our business, supports innovation and helps us better serve the communities we work in.

Our values of Decency, Passion and Pride guide how we treat each other, our customers and our partners. We are focused on creating an inclusive environment where individuals are supported to grow, develop and reach their potential.

By investing in the right tools, training and ongoing support, we aim to give every colleague a fair opportunity to build a successful and rewarding career with us.

We are committed to creating an inclusive and supportive environment where everyone feels respected, valued and able to succeed. You will work with colleagues, customers and suppliers from a wide range of backgrounds, so a collaborative and respectful approach is key.

You will be part of a values-led organisation, contributing to our purpose of building our future by helping others build theirs, while developing your own skills and career.

Additional information

We are committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, experiences and perspectives, and we aim to provide a fair and accessible recruitment process.

If you require any reasonable adjustments at any stage of the application or interview process, please let us know and we will support you where we can.

All open roles at Stark Group UK