Sprinklr

Sprinklr provides an AI-native customer experience (CX) platform that unifies customer journeys across touchpoints. Its product suites include Sprinklr Service (contact center and customer service), Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, built on a Unified-CXM platform, with capabilities such as social listening, social advertising, conversational analytics, and Sprinklr AI agents and copilots.

The company serves large global brands — customer stories on its site include Uber, Deutsche Telekom, Acer, Aramex, and Northwestern Mutual — and has been named a Leader in the 2026 Gartner Magic Quadrant for Social Media Management & Listening and in the IDC MarketScape for Worldwide Voice of the Customer Applications 2025-2026. Sprinklr describes a mission to help every organization create unified experiences that make customers happier, with a culture it characterizes as customer-obsessed and values-driven.