People Advisor

People Advisor | HR | Private Hospital | Permanent, Full-time | Redbridge - on-site

Spire London East Hospital is looking to appoint a People Advisor on a permanent full-time basis, working 37.5 hours per week. The post holder will carry out HR duties as required, under the direction of the Hospital Director and Senior People Business Partner. This is a stand-alone HR site-based role.

Spire London East Hospital (formerly Spire Roding) is located in Redbridge, on the borders of East London and Essex. We offer comprehensive private hospital services, ranging from outpatient clinics and physiotherapy to surgery and diagnostic facilities. The hospital has 24 inpatient beds and 16 day case rooms called 'pods'. Facilities include 4 operating theatres, an endoscopy suite, 2 extended recovery units, pharmacy and radiology.

The People Advisor will provide high‑quality, pragmatic People support to their hospital site, working closely with the Senior People Business Partner and hospital leadership teams. The role will be responsible for delivering an effective and People Partnering service to colleagues and managers, supporting the full employee lifecycle, managing employee relations cases, and contributing to local people plans. This role is key to creating a positive colleague experience, enabling high performance, and supporting managers to embed consistent people practices across the hospital.

Key Responsibilities

• Carry out ad-hoc HR projects as required, under the direction of the Hospital Director and People Business Partner.
• Manage a varied caseload of employee relations matters (e.g., conduct, capability, grievances, sickness absence) ensuring cases are handled efficiently, fairly and in line with policy, employment law, and best practice.
• Maintain and update the 'people content' on Spire's HR system 'Florence'.
• Co-ordinate learning and development activities, training course administration, and other appropriate support, as required.
• Arrange and deliver onboarding activities for all new joiners, including Welcome and Induction and co-ordinate job-specific training.
• Act as the initial point of contact for all HR matters; providing high quality, consistent first-line HR advice, coaching and guidance relating to Spire policy, procedure, and best practice at all levels. Escalate to Employee Relations Partner / Head of People as appropriate.
• Maintain excellent working relations with HR Shared Services to make sure data processing is initiated, approved and updated as per security standards maintained by Spire. Work in collaboration with central HR and payroll teams to process changes to employee terms and conditions to meet payroll cut-off deadlines.
• Build strong relationships with Hiring managers and heads of department to be a first point of contact.
• Support Managers in performance management processes, disciplinary, grievance issues and attendance matters. Undertake investigations when this might be appropriate and ensure cases are managed in a timely manner.
• Accurate and confidential management of all employee data

Key Requirements

• Experience in a generalist HR role, ideally within healthcare or similarly complex operational environments.
• CIPD Level 5 (or working towards) or equivalent experience. •
• Strong knowledge of UK employment law and experience managing ER cases, disciplinary / grievance procedures
• Confident advising and coaching managers at all levels.
• Strong analytical skills with the ability to interpret data and identify trends.
• Ability to communicate clearly and influence stakeholders.
• Experience supporting change management activities is desirable.
• Understanding of workforce planning, talent management, and employee engagement principles.
• Knowledge of HR functions and systems; pay & benefits, recruitment, training & development for example.
• Ability to identify and implement business focused solutions.
• Aptitude for problem-solving and decision-making, alongside managing complex queries.
• Capability to build strong relationships at all levels.
• Strong organisational skills with ability to prioritise workload.
• Ability to manage confidential information appropriately.
• High personal standards and quality of work output with outstanding organisational and time-management abilities.
• Able to deal with change

Contract: Permanent

Hours: Full-time, 37.5 hours per week, core office hours, on-site.

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• 'Spire for you' reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance
• Save an average of £50 per month with our free onsite car park

We commit to our employees well-being through work life balance, on-going development, support and reward.

"Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services."

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Carly Dack on 07850725333 or email carly.dack@spirehealthcare.com

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.