FM Office Services Advisor

You will receive a competitive salary (and a discretionary bonus), flexible working and excellent benefits including 27 days holiday allowance (before bank holidays), 3 days' paid volunteering leave, comprehensive private healthcare, enhanced pension plan, life assurance, optional participation in a Share Ownership Plan, free onsite parking, flexible benefits, and access to a personal discounts' portal. We also offer a range of additional support and benefits through our Everyone is Included Group Inclusion Plan, detailed below.

We're looking for a proactive and customer-focused FM Office Services Advisor to join our Facilities Management team in Cheltenham.

This is a varied and hands-on role supporting the day-to-day operation of our office facilities, ensuring colleagues, visitors and contractors experience a safe, efficient and welcoming workplace.

Reporting to the FM Office Services Manager, you'll play a key role in delivering reception services, facilities administration, supplier coordination and workplace support across our Cheltenham sites.

• Provide professional reception and front-of-house services, welcoming visitors and managing enquiries.
• Operate call management systems and direct communications appropriately.
• Administer site access systems, visitor badges and contractor sign-in processes.
• Manage incoming and outgoing post, parcels and courier services.
• Deliver document copying, scanning, binding and laminating services.
• Support administration of the FM work management system, including allocating work requests.
• Assist with contractor and supplier management activities.
• Maintain waste management and utility consumption records to support compliance and reporting.
• Support FM finance activities, including raising purchase orders and processing invoices.
• Maintain and update FM webpages, records, systems and documentation.
• Order stationery and ensure appropriate stock levels are maintained.
• Provide general administrative support to the wider Facilities Management team.
• Travel occasionally between local Cheltenham sites as required.

Location: Cheltenham, Gloucestershire

We're looking for someone who is organised, detail-oriented and enjoys working with a wide range of people.

This is an excellent opportunity to join a collaborative Facilities Management team where you'll have the chance to make a real impact on the workplace experience of colleagues, visitors and contractors. If you enjoy variety, customer interaction and administrative coordination, we'd love to hear from you.

The Steam Thermal Solutions business is one of three businesses within Spirax Group. Spirax Sarco and Gestra, are our two brands that form Steam Thermal Solutions and are global leaders in the supply of engineered solutions for the design, provision and maintenance of efficient industrial and commercial steam systems. Steam Thermal Solutions has global coverage across 67 operating units (called OpCos), organised into four Divisions: EMEA, APAC, Americas, Gestra.

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include gender-neutral parental leave, 15 days of extra paid caregiver leave, paid time off and support for anyone experiencing pregnancy loss or domestic abuse, menopause-friendly workplace principles and more. Learn more at https://www.spiraxgroup.com/en/life-at-spirax/our-inclusive-group/our-inclusion-commitments.

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form or notify our recruitment partners.