UK jobs. Bigger possibilities.

hire.moi

Customer Service Administration Assistant

On-site in Omagh·Full-time·Added today (last checked 10 Nov)

Specsavers

641 open roles

Apply

Our summary

Work mode
On-site, Omagh
Contract
Permanent, full-time hours
Holiday
28 days holiday

Skills

Pay & benefits

What you'll get

  • Competitive salary DOE
  • Full-time, permanent position Monday - Friday (37.5 hours per week)
  • Eyecare & Hearcare discounts for you and your family
  • 28 days' annual holiday
  • An additional paid day off for your Birthday
  • Free parking
  • Ongoing training, development and leadership support
  • WeCare, a free, confidential wellbeing support service
  • Complimentary subscription to the Headspace app
  • Specsavers Perks which gives you access to additional savings on groceries, travel, gym memberships and everyday spending
  • Auto-enrolment into a Workplace Pension scheme

The role

Who we are looking for

  • A professional, polite and courteous telephone manner
  • Ability to deliver excellent service with outgoing nature
  • Excellent verbal communication skills
  • A good listener who can convey empathy, patience and understanding
  • Confident and proactive to deal with difficult situations and conversations
  • Confident in having customer conversations
  • High levels of accuracy and attention to detail
  • Confident in working independently
  • Self-motivated and able to affectively problem solve
  • Team player
  • Excellent time management

What will my role involve

  • Answer inbound calls with enthusiasm and a desire to help customers as the first point of contact
  • Responsible for effective Clinic & Diary Management
  • Liase with Professional team
  • Follow up with customers regarding appointments, queries, etc
  • Supporting and providing a positive experience for all our customers
  • Ability to react fast when the day gets busy and handle a wide variety of different customers

More jobs like this

or browse Entry-level·Retail & Supermarkets·Healthcare & Care·Optical retail

WhatsApp

More jobs from Specsavers

See all 641 jobs

Similar jobs