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Call Centre Assistant

On-site in East England·Full-time·Added 6 days ago (last checked 6 Oct)

Specsavers

655 open roles

Overview

Job details

  • Up to £12.91 an hour

    Gross, as stated in the ad.

  • Fixed-term contract

    Full-time.

Requirements

  • Work on-site in East England

    No relocation package mentioned.

Benefits

  • 28 days holiday

    Per the ad, which doesn’t say whether bank holidays are on top.

Skills

Requirements

What we're looking for

Some of the skills we're looking for include:

  • Excellent administration and organisational skills
  • Outstanding customer service approach, able to provide support and reassurance to customers via email and on the phone
  • Team player with a positive can-do attitude
  • High level of interpersonal skills with the ability to build working relationships with a wide range of people

Nice to have

  • Previous experience of working within an audiology/optics environment desireable but not required

Pay & benefits

What you'll get

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • Starting salary up to £12.91 per hour
  • Hours - 40 hours per week
  • 28 days annual leave plus your birthday off!
  • Pension contribution
  • Annual subscription to the "Headspace" app
  • WeCare - UK confidential employee helpline
  • Outstanding clinical and professional development opportunities

The role

Call Centre Assistant

This role is a fixed term contract

Specsavers. A household name and a Highstreet staple. And you could be part of the team.

As a Call Centre Assistant at Specsavers, you'll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success.

Find out more

If you have everything we're looking for and are excited by this opportunity, we're excited to hear from you. Head to our website to learn more about the role, or even better,

About Specsavers

Industry
Optical retail
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