We are currently looking for a
Retail Assistant to join our Commercial - Retail team on a part time fixed term contract until 31 March 2027.
Join our retail team at the Southbank Centre, where we're dedicated to crafting inviting spaces and fostering memorable experiences together. With three bustling shops situated across our site-in the Hayward Gallery, Mandela Walk, and the newly refurbished space in the Royal Festival Hall-you'll play a vital role as a Retail Assistant. Your contributions will uphold our welcoming atmosphere and contribute to our culture of teamwork and innovation.
Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.
Please note, applications sent via Email or 3rd party agencies
will not be considered.
Need reasonable adjustments? Please
contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
Key Responsibilities
- Engage proactively with customers, fostering a welcoming environment by addressing their inquiries, offering thorough product knowledge, and providing tailored advice and recommendations whenever possible Implement inhouse visual merchandising strategies to create appealing displays that highlight key products and drive sales.
- Utilise sales techniques to enhance the customer shopping experience and increase sales conversion rates.
- Maintain up-to-date product knowledge to effectively assist customers and capitalise on sales opportunities, including upselling, while also being aware of site activities at the Southbank Centre.
- Please note that this role entails regular weekend shifts, as well as rostered and variable weekday shifts with flexible hours
Skills & Expertise
- Previous experience in providing a high level of customer service in direct interactions, ideally within a sales setting.
- Ability to identify and leverage sales opportunities to enhance revenue generation.
- Clear and effective communication skills tailored to diverse audiences.
- Proficiency in operating tills and transactions accurately.
- Understanding of and dedication to promoting diversity and inclusion within the Southbank Centre and specifically within this role.