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TB Service Administrator

On-site in Middlesbrough·Full-time·Added today (last checked 9 Nov)

South Tees Hospitals NHS Foundation Trust

31 open roles

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Our summary

Salary: £25,760 - £27,476 a year
About £1,840 - £1,940 a month after tax.
Work mode: On-site, Middlesbrough
Contract: Full-time
Closing date: Apply by Wednesday 11 November

Skills

Nice to have

Medical Terminology

The role

Job summary

An exciting opportunity has arisen to join University Hospitals Tees TB service working alongside experienced clinicians providing safe and effective care to patients across the Tees Valley

The successful candidate will have NHS administrative experience and be competent in using SystmOne.

Main duties of the job

The Administrative Officer will support the administrative function of various clinical services within the Community TB Nursing Team and will oversee administrative processes from patient referral to discharge. They will work with service leads and each of the clinical teams to provide excellent patient care with the support of their colleagues.

The post holder will work with other administrative colleagues to provide an efficient and effective clerical service for clinical services, including the management of outpatient referrals, booking of appointments and processing of clinic letters, in line with Trust and Departmental standards.

The post holder will work with the clinical teams to maximise clinic utilisation and support the Service Leads with Caseload Management, highlighting capacity concerns.

The post holder will ensure that the quality of data recorded in the Patient Administration System for all patient activity is of the highest quality, regularly monitoring data quality reports and taking corrective action where required. They will monitor service waiting lists to ensure patients are seen within the required Trust targets and will take action to escalate issues to service leads and supervisors.

The post holder will also provide regular service performance information to help team leaders make informed decisions.

About us

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Job description

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Qualifications and Training

Essential

GCSE in Maths and English or Functional Skills (level 2)
RSA/OCR 3 qualification (or equivalent level word processing qualification or experience
NVQ3 level Secretarial or Administrative qualification or equivalent level of experience

Desirable

Digital Skills qualification or equivalent level or working experience in IT systems
Medical Terminology qualification or equivalent level of working experience with medical terminology

Experience

Essential

Secretarial or extensive administrative experience
Extensive use of Microsoft Office and Outlook, including Word, Excel and e-mail

Desirable

Experience in using SystemOne

Knowledge and Skills

Essential

Excellent communication and interpersonal skills
Excellent planning, prioritisation and organisational skills
Efficient and accurate word processing skills
Understanding of secretarial/clerical processes
Knowledge of General Data Protection Regulations and patient confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.