Live Experience Manager

We're looking for someone with proven experience in event promotion, strong commercial understanding, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment. Most importantly, you'll bring energy, a proactive mindset, and a genuine enthusiasm for being part of an ambitious and growing team.

• Well-organised, excellent at multi-tasking and prioritising, and deadline focused with a flexible approach.
• Excellent literacy skills with a proven ability to communicate across multiple internal and external business functions, both verbally and in writing.
• Excellent numeracy skills with exceptional accuracy and attention to detail.
• Motivated, proactive and demonstrates initiative, drive, and commitment to achieve objectives and support business growth.
• Uses interpersonal skills to establish excellent rapport and working relationships.

• You join a vibrant global community with the opportunity to channel your passion every day
• A modern office environment designed for you, empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community
• The space to accelerate progress, positively disrupt and create what happens next
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
• We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus music industry perks.

RG Live is looking for a highly organised, motivated, and commercially minded individual to join our growing Live Experiences team. The role offers the opportunity to support the delivery and expansion of large-scale event formats - from light trails to immersive location-based experiences - across global markets. You'll play a central role in keeping projects running while contributing to the evolution of exciting, audience-facing experiences.

The role involves direct ownership and management of key commercial projects across the portfolio, working across core functions including ticketing, marketing, and finance to coordinate a smooth and successful delivery. You'll also work closely with multiple external partners, and support the development of junior team members.

Project Management
• Attend and lead Senior Management Team meetings as required, conducting venue visits on a regular basis (where applicable).
• Collaborate closely with venue teams and wider operational partners to ensure successful event delivery.
• Monitor and execute opportunities for sales and profit maximization throughout the yearly event cycle.
• Ensure booking processes, builds and reporting are executed accurately by the ticketing team for key projects.
• Support re-contracting of sites where applicable.

Ticketing
• Manage and support ticketing functions of the business as and where required - inclusive of relationship management, event builds, and creation and circulation of sales reports.
• Support the Director of Development and Innovation in the development of ticketing practices for the company going forwards.
• Support wider team / ticket agents in customer service responsibilities.

Financial Management
• Monitor financial performance across assigned sites, working with the Director of Live Experiences and Finance team to support accurate and regular re-forecasting.
• Manage, develop and grow P&L models for individual projects, ensuring they are kept up to date and accurate - with any key variances raised to the wider team.
• Support the financial reconciliation of assigned projects with venues and internal and external teams.

Wider Business Support
• Assist with the management, implementation, and growth of F&B and other secondary income opportunities across the portfolio.
• Support the development and delivery of new and existing sponsors where required
• Support the Director of Live Experiences and Director of Development and Innovation with delivery of P&L models and wider research for potential new projects.