Data and Information Officer - Displaced People

Salary: £29,542 - £33,119 per annum.

You'll be playing a central role in ensuring that high-quality data, accurate reporting, and effective administrative processes underpin the work of the Displaced People Service.

There are a range of key programmes that you will be supporting in this role, including Homes for Ukraine, Planned Resettlement, Asylum Dispersal and Refugee Housing.

You will support these programmes by developing and managing data systems, validating information, producing reports, and maintaining strong data governance. By developing data protocols, troubleshooting issues, and contributing to dashboard and solution design, you will be helping to ensure that managers and frontline teams have reliable, timely information to guide operational decisions and improve service outcomes.

Through strong organisation, attention to detail, and a commitment to continuous improvement, you will be enhancing the efficiency, compliance, and overall effectiveness of our Housing directorate's work with displaced communities.

• Provide analysis, guidance and technical support to improve service delivery internally and for commissioned contracts and projects related to the Displaced People Service.
• Manage and maintain data integrity across various systems, spreadsheets and databases.
• Take responsibility for the preparation of presentations and reports for internal and external stakeholders where data and insights are requested.
• Develop and implement data management protocols and procedures.
• Ensure compliance with statutory reporting requirements, data protection regulations and organisational policies.
• Coordinate with different teams internally and externally to gather and validate data for decision making purposes.

Hours: Full-Time, 37 hours per week.

Contract: Permanent

Closing date: 29/11/2026

At Somerset Council, we're a progressive organisation committed to improving lives and shaping better services for our communities. Based in one of England's most beautiful counties, it's a great place to build your career and enjoy an excellent quality of life.

• Generous annual leave plus bank holidays, with the option to purchase additional leave.
• Local Government Pension Scheme (LGPS), one of the UK's most generous and secure pension schemes.
• Flexible and hybrid working arrangements to support work-life balance, where service needs allow.
• Health and wellbeing support, including access to confidential employee assistance services.
• Paid volunteering opportunities, helping you make a difference both inside and outside of work.

Find out more about working at Somerset Council:

https://www.somerset.gov.uk/jobs-and-careers/working-at-somerset-council/

• This is a full-time position working 37 hours per week.
• 28 days of annual leave (additional to bank holidays).
• Provisional interview date is December 10th 2026.

Unfortunately, we are unable to offer sponsorship for this role. We are only able to proceed with candidates who already have the right to work in the UK without the need for VISA sponsorship.

For an informal chat about the role, you can contact Eileen D'Souza, Head of Service Displaced People, via email at Eileen.dsouza@somerset.gov.uk.

Or you can contact Jon Padfield, Service Manager, Policy, Performance and Assurance, via email at jon.padfield@somerset.gov.uk.

We believe diversity makes us stronger and are committed to creating a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences, whose unique perspectives help us better serve the people of Somerset.

You can find a copy of the job description here: TR0318 Data and Information Officer - Displaced People.pdf