International Referrals Administrator

We are recruiting for an International Referrals Administrator in Business Services.

This is an excellent opportunity for a graduate with an interest in international relations to join a leading international law firm. The role supports the firm's international relationship-building activities, principally with strategic referral partners (law firms around the world), working closely with fee earners and colleagues across the firm.

For more information and to view the job description, click here.

Full job description (attached PDF)

Role overview

We are recruiting for an International Referrals Administrator in Business Services.

This is an excellent opportunity for a graduate with an interest in international relations to join a leading international law firm. The role supports the firm's international relationship-building activities, principally with strategic referral partners (law firms around the world), working closely with fee earners and colleagues across the firm.

The successful candidate will play an important role in collecting, maintaining and analysing referral and relationship data, helping the team track activity, identify trends and support strategic decision-making. This role enables the development of valuable skills in stakeholder engagement, data management and relationship intelligence.

The successful candidate will report directly to a senior member of the team who specialises in International Relations.

Key responsibilities

The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on occasion to work outside our normal working hours of 9:30am to 5:30pm.

• Recording and updating key information in respect of international clients and matters - with a particular focus on referral information - in the central client relationship management system, matter intake system, team trackers, document/email management system and mailbox folders.
• Liaising with fee-earners to obtain valuable information in relation to international clients and matters - in particular referral information - and then recording this in a systematic and consistent way, so that it can be easily accessed and analysed.
• Producing reports which present the information collected and recorded, ready for deeper analysis.
• Working closely with members of the team to help support the provision of robust referral suggestions.
• Feeding into best practice guides and training in respect of how information related to international clients and matters is collected and recorded.
• Taking part in systems testing and being the point of contact for queries on these systems.
• Wider information-tagging and cleansing tasks to maintain the quality of international client and matter information.
• Providing additional support to members of the team when larger data sets need to be sourced; extracted from; and/or uploaded onto, the client relationship management system, team trackers, document/email management system and mailbox folder.

Candidate profile

Candidates for this position must have:

• A genuine interest in international relations and international relationship management.
• Strong academic ability, intellectual curiosity and a proactive approach to learning.
• High levels of attention to detail and accuracy.
• Excellent written communication skills, including the ability to present information clearly and concisely.
• Excellent verbal communication skills, with the confidence to seek and gather information from a range of stakeholders.
• Strong IT skills, including knowledge of Microsoft Office applications.
• An aptitude for working with data and information, identifying trends and maintaining accurate records.
• The ability to quickly learn new systems, processes and technologies, including AI-enabled tools.
• Strong organisational skills, with the ability to manage multiple priorities and deliver high-quality work.
• An analytical mindset, together with a willingness to suggest process improvements.
• An enthusiastic, positive and professional approach, with a genuine desire to develop a career in a business-facing environment.
• The ability to work collaboratively and contribute to an inclusive team culture.
• A high level of professionalism, integrity and discretion

Our recruitment process

We anticipate this being a two-stage process:

PERMANENT

1st interview - Interview with a senior member + junior member of the team; together with a written exercise

2nd interview - Interview with the Head of International Strategy + another senior member of the team

We are committed to ensuring that our recruitment processes are barrier-free and as inclusive as possible for everyone. This includes making adjustments for people who have a disability or long-term condition. If you have any questions or require any adjustments to be made to one or both of the application or interview processes, please contact the Recruitment Team.

We are a Disability Confident Committed employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum or essential criteria for our Business Services roles. If you would like to apply through the Disability Confident 'Offer An Interview' commitment, please apply via our online application form and not via LinkedIn. You are disabled under the Equality Act 2010 if you have a physical or mental impairment that has a 'substantial' and 'long-term' negative effect on your ability to do normal daily activities. For more information about the Disability Confident scheme, please see the government website here.

We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

The purpose of this description is to provide guidance in relation to the general requirements of the position referred to. It is by no means an exhaustive list of the responsibilities that will be involved.

Any offer of employment with us is subject to the firm's receipt of a satisfactory report from its third party screening and vetting provider in respect of the successful candidate. Your adviser will be able to explain how this process works in practice in the event of any questions.

At Slaughter and May, we take the protection of your personal information seriously and we are committed to safeguarding the privacy of the personal information that you share with us, or is collected by us, during the course of our interactions with you. Our Recruitment Privacy Notice ("RP Notice") supplements, and should be read alongside, the firm's Privacy Notice.

These privacy notices are always available to view within the Legal and Regulatory section of our website.

Who we are

Slaughter and May is a leading international law firm, recognised throughout the business community for its exceptional legal service, commercial awareness, and commitment to clients. We advise across the spectrum of legal matters including high-profile, ground-breaking, and complex transactions, contentious matters and all aspects of risk. We deliver innovative and bespoke solutions to our clients, domestically and internationally. We provide clear legal advice that spans the globe whilst tackling the cultural nuances between jurisdictions. Our lawyers understand how to coordinate and manage matters in the jurisdictions most relevant to our clients.

Excellence is central to everything we do, and it remains one of the first words mentioned when others are asked about the firm. We are very proud of that reputation. One reason we are known for excellence is because we have always been guided by a set of values that have been an implicit part of who we are and how we operate.

Our four core values are:

1. The highest standards;

2. Independence of thought;

3. Collective endeavour;

4. Respect for all.

They are not simply a list of characteristics. They are part of a framework, as they demonstrate our commitment to our four stakeholder groups (Our clients; Our people; The firm; Society).

At Slaughter and May, with over 1,400 partners and staff worldwide, everyone's contribution is valued, and we all enjoy an open, friendly and supportive environment. We have an underlying sense of pride in who we are and what we do, and our inclusive culture gives rise to a unique diversity of thinking, which is critical to our success and helps maintain our position as a true market leader.

Business Services Development

We offer a variety of learning and development opportunities to members of our Business Services team, including sessions open to everyone on topics ranging from personal impact and resilience to written communication. We also run a series of development programmes for supervisors and managers, as well as various bespoke team and one-to-one sessions.

Our Network of Networks

The firm has eleven employee networks run by employees and supported by partners. Collectively, we form a Network of Networks, and our aim is to foster a spirit of inclusion, both amongst the networks and the firm more widely. We work collaboratively to create a more open minded and inclusive work environment.

We strive to make people feel comfortable about bringing their authentic selves to work.

Each network offers an informal support mechanism for employees with shared backgrounds, perspectives or interests and hosts a number of exciting formal and informal events throughout the year, which are open to everyone. They're a great way to meet new people in the firm, as well as to celebrate difference and learn about a variety of experiences and perspective