Application Engineer - FTC

We are seeking a technically adept Application Engineer to join our Business Systems team in the Technology department on a 12-month fixed term contract. You will be part of a cross-functional team of engineers and will focus specifically on delivering the firm's migration of iManage Work, iManage Security Policy Manager (SPM) and iManage Records Manager (IRM) from on-premises to iManage's SaaS (iManage Cloud) platform.

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Full job description (attached PDF)

Role overview

We are seeking a technically adept Application Engineer to join our Business Systems team in the Technology department on a 12-month fixed term contract. You will be part of a cross-functional team of engineers and will focus specifically on delivering the firm's migration of iManage Work, iManage Security Policy Manager (SPM) and iManage Records Manager (IRM) from on-premises to iManage's SaaS (iManage Cloud) platform.

Working closely with business users, technology colleagues and iManage, the Application Engineer will help plan, configure, test and deliver the migration, ensuring that the SaaS services are reliable, secure and aligned to business needs, and that disruption to users is minimised. This is an excellent opportunity to play a key role in a business-critical cloud transformation programme.

You will act as a technical Subject Matter Expert for the migration workstream, working alongside the firm's DMS Technical Product Owner and project team, and supporting the handover of the migrated SaaS services into business-as-usual support at the end of the contract.

Key responsibilities

Migration Planning and Delivery

• Contribute to the technical planning, design and delivery of the migration of iManage Work, SPM and IRM from on-premises to SaaS, in line with the agreed project plan, milestones and Technology roadmap.
• Assess the current on-premises configuration, customisations, security policies, records/retention rules and integrations, and define how each will be migrated, re-engineered or retired in the SaaS environment.
• Maintain and prioritise the migration backlog, including configuration tasks, remediation activities, testing and defect resolution.
• Plan and support data migration, validation and reconciliation activities, test cycles (including user acceptance testing), cutover and post-go-live hypercare.

Design and Development

• Design, configure, test and document the iManage Work, SPM and IRM SaaS environments.
• Analyse existing SQL objects, including stored procedures, views and data schemas, that depend on the on-premises iManage databases, and identify and implement SaaS-compatible alternatives.
• Re-engineer, build and test integrations between iManage and other firm applications using iManage APIs, Azure Integration Services and REST APIs.
• Collaborate with internal teams to evaluate and approve technical design decisions, architectural changes and security implications.
• Participate in agile ceremonies such as sprint planning, backlog refinement and retrospectives.

Application Support and Handover

• Support the on-premises iManage Work, SPM and IRM environments as required during the migration period to maintain service continuity.
• Produce and maintain documentation, runbooks and knowledge articles for the SaaS services, and provide knowledge transfer to the Business Systems and support teams to ensure a smooth handover into business-as-usual support.

Stakeholder and Vendor Engagement

• Act as a key technical liaison between internal users, the project team, support teams and iManage for the migration.
• Work closely with iManage and any implementation partners, coordinating support cases and migration activities and tracking delivery against agreed timelines.

Cybersecurity and Risk

• Ensure the SaaS configuration of iManage Work, SPM and IRM, the data migrated to it and its integrations comply with the firm's security policies, ethical walls, records retention requirements and internal and external security standards.
• Identify, log and manage risks, issues and vulnerabilities relating to the migration, and proactively support their mitigation.

Candidate profile

Candidates for this position must have:

Essential

• Expert knowledge of iManage Work, Security Policy Manager and Records Manager configuration, administration and support.
• Proven experience of delivering on-premises to SaaS migrations of business-critical applications, ideally iManage Work and SPM to iManage Cloud.
• Strong SQL skills with an excellent knowledge of SQL objects, including stored procedures, views and data schemas.
• Experience with coding using iManage REST APIs.
• Experience of data migration, validation, testing and cutover planning.
• Strong troubleshooting skills and understanding of system integrations, data flows and application architecture.
• Excellent stakeholder engagement, communication, training and documentation skills, including the ability to communicate well with both technical and non-technical audiences.
• Enjoy working as part of a close-knit team.

Desirable

• Experience of configuring and supporting Litera Milan/CAM, Microsoft SharePoint, HighQ or other applications that integrate with iManage.
• Experience of working on project-based delivery and handing over solutions into business-as-usual support.
• Experience in the legal sector or a similar highly regulated environment.
• Familiarity with legal sector compliance and IT security standards (e.g. GDPR, ISO 27001, Cyber Essentials Plus).
• Exposure to agile or iterative delivery methodologies and velocity coding.

• Our recruitment process We anticipate this being a two-stage process:

1st interview - Application Engineer Lead

PERMANENT

2nd interview - Business Systems Manager and Head of Business Systems

We are committed to ensuring that our recruitment processes are barrier-free and as inclusive as possible for everyone. This includes making adjustments for people who have a disability or long-term condition. If you have any questions or require any adjustments to be made to one or both of the application or interview processes, please contact the Recruitment Team.

We are a Disability Confident Committed employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum or essential criteria for our Business Services roles. If you would like to apply through the Disability Confident 'Offer An Interview' commitment, please apply via our online application form and not via LinkedIn. You are disabled under the Equality Act 2010 if you have a physical or mental impairment that has a 'substantial' and 'long-term' negative effect on your ability to do normal daily activities. For more information about the Disability Confident scheme, please see the government website here.

We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

The purpose of this description is to provide guidance in relation to the general requirements of the position referred to. It is by no means an exhaustive list of the responsibilities that will be involved.

Any offer of employment with us is subject to the firm's receipt of a satisfactory report from its third party screening and vetting provider in respect of the successful candidate. Your adviser will be able to explain how this process works in practice in the event of any questions.

At Slaughter and May, we take the protection of your personal information seriously and we are committed to safeguarding the privacy of the personal information that you share with us, or is collected by us, during the course of our interactions with you. Our Recruitment Privacy Notice ("RP Notice") supplements, and should be read alongside, the firm's Privacy Notice.

These privacy notices are always available to view within the Legal and Regulatory section of our website.

Who we are

Slaughter and May is a leading international law firm, recognised throughout the business community for its exceptional legal service, commercial awareness, and commitment to clients. We advise across the spectrum of legal matters including high-profile, ground-breaking, and complex transactions, contentious matters and all aspects of risk. We deliver innovative and bespoke solutions to our clients, domestically and internationally. We provide clear legal advice that spans the globe whilst tackling the cultural nuances between jurisdictions. Our lawyers understand how to coordinate and manage matters in the jurisdictions most relevant to our clients.

Excellence is central to everything we do, and it remains one of the first words mentioned when others are asked about the firm. We are very proud of that reputation. One reason we are known for excellence is because we have always been guided by a set of values that have been an implicit part of who we are and how we operate.

Our four core values are:

1. The highest standards;

2. Independence of thought;

3. Collective endeavour;

4. Respect for all.

They are not simply a list of characteristics. They are part of a framework, as they demonstrate our commitment to our four stakeholder groups (Our clients; Our people; The firm; Society).

At Slaughter and May, with over 1,400 partners and staff worldwide, everyone's contribution is valued, and we all enjoy an open, friendly and supportive environment. We have an underlying sense of pride in who we are and what we do, and our inclusive culture gives rise to a unique diversity of thinking, which is critical to our success and helps maintain our position as a true market leader.

Business Services Development

We offer a variety of learning and development opportunities to members of our Business Services team, including sessions open to everyone on topics ranging from personal impact and resilience to written communication. We also run a series of development programmes for supervisors and managers, as well as various bespoke team and one-to-one sessions.

Our Network of Networks

The firm has eleven employee networks run by employees and supported by partners. Collectively, we form a Network of Networks, and our aim is to foster a spirit of inclusion, both amongst the networks and the firm more widely. We work collaboratively to create a more open minded and inclusive work environment.

We strive to make people feel comfortable about bringing their authentic selves to work.

Each network offers an informal support mechanism for employees with shared backgrounds, perspectives or interests and hosts a number of exciting formal and informal events throughout the year, which are open to everyone. They're a great way to meet new people in the firm, as well as to celebrate difference and learn about a variety of experiences and perspective