Stock Co-ordinator - Diamond and Gemstones

Stock Co-ordinator - Diamonds & Gemstones - Birmingham Service Centre | Full Time | Permanent

At Signet Jewelers UK & Ireland, we're passionate about craftsmanship, quality and helping our customers celebrate life's most meaningful moments. Behind every repaired, restored and cherished piece of jewellery is a team of specialists who ensure the right materials are available at the right time.

We're looking for a Stock Co-ordinator - Diamonds & Gemstones to join our Birmingham Service Centre, playing a vital role in supporting our repair and workshop operations through the management, sourcing and quality control of diamonds, gemstones and precious metal components.

About the Role

This is a unique opportunity for an individual with specialist gemmological knowledge to take ownership of our diamond and gemstone inventory while supporting the efficient delivery of jewellery repairs across our renowned retail brands, H. Samuel and Ernest Jones.

You'll be responsible for ensuring the workshop has access to the diamonds, gemstones, metals and components required to complete customer repairs to the highest standards. From sourcing replacement stones and maintaining stock accuracy to managing supplier relationships and controlling costs, this role sits at the heart of our operation.

Key responsibilities include

• Colour matching and grading diamonds and gemstones.
• Sourcing replacement diamonds and coloured stones for customer repairs.
• Managing and controlling diamond, gemstone and component inventory.
• Maintaining stock accuracy and supporting stock valuations.
• Building strong relationships with suppliers and negotiating competitive pricing.
• Supporting internal jewellers and external repair partners with materials required to complete repairs.
• Identifying opportunities to improve service levels, stock control and cost efficiency.
• Ensuring governance standards and inventory controls are maintained at all times.

About You

We're looking for someone who combines strong organisational skills with a genuine passion for gemstones and jewellery.

You'll ideally have:

• DGA (Diamond Grading Academy) qualification or
• JET 2 (Jewellery Education & Training Level 2) qualification

Alongside:

• Experience colour matching and grading diamonds and/or gemstones
• Strong knowledge of diamonds, coloured stones and jewellery components
• Excellent attention to detail and a high level of accuracy
• Experience managing stock, inventory or purchasing processes
• Strong communication and relationship-building skills
• The ability to prioritise workload in a fast-paced environment
• Good commercial awareness and cost-control focus

Previous experience within a jewellery workshop, repair environment, gemstone sourcing role or jewellery manufacturing operation would be highly advantageous.

We offer a fantastic job and more...

We are passionate about our profession, and together we can help you realise your full potential. Come and be part of Signet Jewelers and enjoy the following fantastic benefits:

• Competitive salary
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 22 days holiday per year which increases after a years' service.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme - An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

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