Senior Recoveries Manager

Shape strategies. Navigate complexity. Protect positive outcomes.

Are you an experienced credit or recoveries professional who combines strong technical judgement with a practical, commercial approach?

We are looking for a Senior Manager to help manage higher-risk, distressed and non-performing exposures across our Real Estate Finance portfolio. You will take ownership of a varied portfolio of complex cases, develop evidence-based recovery strategies and work with senior stakeholders and external advisers to deliver timely, controlled outcomes.

This is an opportunity to make a visible contribution within a specialist bank, working on cases where your analysis, judgement and stakeholder skills will genuinely matter.

The opportunity

Working closely with the Director of Recoveries, you will assess complex situations, identify the available options and recommend commercially realistic strategies that balance risk, recovery, timing and customer considerations.

From stabilisation and restructuring through to consensual resolution or enforcement, you will help ensure that approved strategies are delivered effectively and that the Bank's position is understood and protected.

What you will be doing

You will:

• Manage an allocated portfolio of higher-risk, watchlist, distressed and non-performing Real Estate Finance exposures.
• Analyse borrowers, sponsors, guarantors, security, cash flows, valuations and exit strategies.
• Turn complex or incomplete information into clear analysis and well-reasoned recommendations.
• Prepare concise papers for senior stakeholders, including the Impairment Decisioning Committee and Credit Committee.
• Develop and implement recovery, stabilisation, restructuring, consensual resolution or enforcement strategies.
• Negotiate with borrowers, sponsors and guarantors and manage agreed milestones, information requirements, waivers and action plans.
• Monitor borrower, asset and market performance, identifying changes that could affect the Bank's position.
• Support impairment and expected credit loss assessments under IFRS 9.
• Work closely with colleagues across Credit Risk, Legal, Finance and Relationship Management.
• Manage relationships with external advisers, including valuers, solicitors, insolvency practitioners and fixed charge receivers.
• Contribute to the continued improvement of recovery procedures, templates, management information and lessons learned.

What you will bring

We are interested in the value you can bring through your experience and judgement. You are likely to have:

• Strong credit underwriting and credit risk management experience within the UK Real Estate Finance market.
• Experience managing higher-risk, distressed or non-performing exposures within a bank, specialist lender, advisory firm or insolvency environment.
• The ability to assess complex capital structures, cash flows, valuations, security packages and exit strategies.
• A sound understanding of restructuring, forbearance, enforcement and insolvency options relevant to UK Real Estate Finance.
• Working knowledge of the legal and regulatory framework affecting Real Estate Finance lending and recoveries.
• Strong written and verbal communication skills, with the confidence to challenge constructively and negotiate effectively.
• The ability to manage several complex cases and changing priorities while maintaining accuracy and attention to detail.
• A collaborative approach and the resilience to work effectively in complex, time-sensitive situations.

A relevant banking, accountancy, legal, property or restructuring qualification would be welcomed, but it is not essential where you can demonstrate strong and relevant practical experience.

Your development

This role offers the opportunity to deepen your expertise across:

• Complex recovery and restructuring strategies
• Enforcement and insolvency options
• Stressed credit management
• Impairment and expected credit loss assessment
• Complex stakeholder negotiation
• Management of external professional advisers

Over time, you will also help develop our Recoveries approach by contributing to procedures, templates, management information, lessons learned and adviser effectiveness.

About Secure Trust Bank

Secure Trust Bank Group is a UK-based specialist bank with more than 70 years of experience helping consumers and businesses fulfil their ambitions. We operate across Consumer Finance, Business Finance and Savings, combining specialist market expertise with a digitally enabled and customer-focused approach.

Our purpose is to help more consumers and businesses fulfil their ambitions, and our ambition is to become the most trusted specialist lender in the UK. We recognise that our people are central to achieving this, which is why we value initiative, autonomy, collaboration and continuous improvement.

Everyone is different. Everyone is valued

As part of our vision to become the most trusted specialist lender in the UK, we've been helping customers and businesses fulfil their ambitions since 1952. In that time, we've learned that we're more than the sum of our parts. We're a strong Group because of our people and our strengths; specialist, expert, ambitious and also diverse. All of our people are different and this is something we celebrate.

Every one of our employees brings unique talent, ability and perspective to their role.

That's why Secure Trust Bank Group nurtures differences. We understand that we perform better because we're not cast from the same mould. We actively embrace and support diversity, work with leading industry bodies and promote initiatives that reinforce our philosophy of giving you the freedom to be who you are.

We're an award-winning bank providing savings accounts and lending services to over one million customers. We're Secure Trust Bank Group. We embrace difference.