Key Account Administrator in Engl

When you join Schindler, you'll be rewarded with a competitive package designed to support your wellbeing, career development and work-life balance, including:

• 25 days' holiday plus bank holidays, and an annual paid volunteering day

• Pension scheme with 6% company contribution

• Comprehensive life assurance

• Enhanced family leave

• Private medical cover with a trusted provider, plus 24/7 virtual GP access

• Employee Assistance Programme offering confidential support

• Free eye tests and eyewear discounts

• Access to a range of employee benefits, including Tech and Cycle to Work schemes, plus exclusive retailer discounts

Location: Addlestone, England, United Kingdom
Job ID: 92752

At Schindler Ltd (UK), our elevators, escalators, and moving walks safely transport more than two billion people every day through buildings, airports, railway stations, and other transportation hubs around the world. As part of the Schindler team, you'll discover meaningful work that enhances the quality of life for communities and helps make places more accessible, inclusive, and sustainable for all.

We combine innovation, safety, and high ethical standards, fostering a culture of respect for one another and for the world around us. By joining us, you become part of a global success story while contributing to local communities and shaping the future of urban mobility. Together, we continue a proud legacy of excellence and innovation that began in 1874.

This role supports the effective management of key customer accounts by coordinating contract administration, maintaining customer portals, producing regular reports, and ensuring contractual requirements are met. Acting as a central point of contact for clients and internal teams, the Key Account Administrator works closely with Key Account Managers to provide accurate information, support tender submissions, and help deliver a high standard of customer service.

In this role, you'll be responsible for:

• The administration of the identified key account contract
• Preparing daily, weekly, monthly and quarterly reports
• Regularly updating customer portals
• Establishing on-going contact with operational regions and gathering requested data to support the
  delivery of contractual obligations
• Providing a single point of contact for the higher-level clients and supporting the Key Account Managers
• Preparation of Pre-Qualification Questionnaire (PQQ) and tender responses