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Customer Assistant

On-site in Watford·Added 11 days ago (last checked 1 Oct)

Overview

Benefits

  • Pension matched up to 7.5%

    The employer matches what you pay in, per the ad. The legal minimum is 3%.

  • Cycle to work and season ticket loan

    Commuter benefits named in the ad.

Skills

Requirements

An inclusive place to work and shop

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential, and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. 

We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here. 

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

The role

Working primarily as a GA (General Assistant) loading vans with online orders but also trained to be a backup driver - MUST HAVE HAD A FULL UK DRIVERS LICENCE FOR A YEAR #

Working in our stores

We're proud that our stores have been at the heart of the communities they serve for over 150 years,

united by a shared passion for food and putting customers first. As a Customer Delivery Driver, you'll be the special ingredient that delivers customer orders straight to their doorsteps, along with energy, warmth and care, embracing our commitment to give our customers everything they choose to shop online with Sainsbury's for, day in day out.

Important checks before you apply

    You must be over 18 years old and have held a full UK/EU driving licence for at least 12 months with no more than 6 points on it (including automatic)

    You will complete an online driving risk assessment as part of your interview and, if you're successful, there'll be a driving assessment when you join us

    You must have Right to Work eligibility in the UK

    Sainsbury's has created a safer driving environment by installing in-cab AI cameras that monitor driver behaviour and help ensure compliance with road laws and defensive‑driving standards to protect drivers and other road users

What you'll be doing

    • Being the face of Sainsbury's at every doorstep you deliver to, making them feel valued through a thoughtful, friendly and helpful delivery service

    • Driving a 3.5 tonne refrigerated van to deliver groceries to our customers on time and in great condition

    • Completing checks to make sure the van is roadworthy, clean and organised, and that customers' shopping is secure before setting off

    • Following planned routes and driving safely in a variety of locations, traffic, weather and road conditions

    • Moving containers weighing up to 15kg and delivering shopping to a variety of properties, which may include steps, lifts or longer walks from the van

  • Putting customers first and making them feel valued through thoughtful, friendly and helpful service
  • Ready to help wherever our customers need you most, whether that's filling shelves, picking orders, serving customers or selling our products
  • Using and embracing digital tools to do your job well and enhance customer experience
  • Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
  • Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers

  • What it takes to be part of our team

    Supporting you at work and beyond

    We offer our colleagues a wide range of rewards and provide competitive benefits:

    About Sainsbury's (incl. Argos)

    Industry
    Retail
    All open roles at Sainsbury's (incl. Argos)

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