Sales Administrator

Job description

Are you organised, customer-focused and great at keeping things moving in a fast-paced environment?

We have an exciting opportunity for a Sales Administrator to join our Order Operations team at Sage on a 12-month contract.

You'll be at the heart of the sales journey, helping ensure customer orders are processed accurately and efficiently while delivering a great experience for our customers and Business Partners.

At Sage we have a hybrid working pattern - candidates must be able to work in the Newcastle office 3 days a week and 2 from home.

Key responsibilities

What you'll be doing:
• Working closely with Account Managers and Business Partners to process customer orders, invoices and licence provisioning
• Managing queries and correspondence through shared inboxes
• Reviewing quotations, invoices and sales orders to ensure accuracy
• Maintaining high-quality customer and sales information within Salesforce CRM
• Providing Salesforce administration support across Sales and Customer Success
• Supporting data quality improvements and general sales administration
• Helping with a variety of operational activities across Customer Success and Indirect Sales

What we're looking for:
• Recent and considerable administration experience, ideally sales administration
• A collaborative team player with a strong sense of ownership and reliability
• Excellent attention to detail and a commitment to accuracy
• A customer-focused and solutions-driven approach
• Strong written and verbal communication skills
• Great organisation, time management and multitasking skills
• Confidence managing competing priorities and working to deadlines
• Intermediate knowledge of Excel, Word and Outlook
• Previous experience working with a CRM system
• A flexible attitude and willingness to support across a varied workload

If you enjoy working with customers, systems and stakeholders and want to play an important role in keeping sales operations running smoothly, we'd love to hear from you.

Apply today and discover where a career at Sage could take you.

Your benefits (Only Applicable for UK Based Roles)
• Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage.
• 25 days of paid annual leave with the option to buy up to another 5 days
• Paid 5 days yearly to volunteer through our Sage Foundation
• Enhanced parental leave
• Work away scheme for up to 10 weeks a year
• Access to various helpful memberships for finances, health and wellbeing

About the company

Working at Sage means you're supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business.

Our colleagues are high-performers who prioritise growth, make bold choices, and focus and galvanise to get things done. They work on meaningful, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact.

Explore our culture and benefits: sage.com/careers/working-at-sage

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. We're a Disability Confident employer - if you're applying through this scheme or need adjustments at any stage, contact careers@sage.com.