E-Commerce Shop Volunteer

Our E-Commerce volunteers play a vital role in generating income that helps transform the lives of people with a learning disability. If you can spare a few hours each week and would like to make a meaningful contribution, we would love to hear from you.

As we continue to enhance our operations through the introduction of AI-driven processes, there are exciting opportunities for volunteers to bring their skills, experience, and insight to support this innovative journey.

Our E-commerce roles are varied and rewarding. Everything from identifying and researching a variety of items from store stock (records, clothing, collector items and other treasures), Photographing them and adding to our system, preparing them for sale and packing them safely to be sent to our warehouse.

There are many people from different walks of life, and it's a great way to get practical experience and meet new people.

This role will take place on a weekly basis for a few hours. We will try our best to be flexible around the best time for you, but also need to consider base opening times and the volunteer rota. It could be a weekday or weekend, morning or afternoon. Our stores are usually open 7 days a week.

We’d appreciate any time that you can spare.

Whilst volunteering, you will help with activities based on the needs of the Shop Manager.

As a Mencap volunteer you will:

Make new friends and raise important funds for people with a learning disability Get reasonable out-of-pocket expenses in line with our policy (e.g. travel) Receive full training and support Volunteer alongside other people Have a chance to give back to your local community

About Mencap Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst developing your skills, meeting new people and joining a passionate and dedicated team.

If you have questions about volunteering with Mencap, please don’t hesitate to get in touch: [email protected]

JOB ID: 37234

• Identifying items within the shop that may be suitable for online sale
• Researching items to understand their value and pricing
• Adding items to our e-commerce system (full training provided)
• Carrying out basic testing where needed
• Packing items safely for delivery to our warehouse
• Friendly and Approachable
• Reliable, Kind and Patient
• A good communicator (including listener)
• Willing to volunteer within guidelines and to take direction where necessary
• Accepting of others who might be different to yourself

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