Operations Manager

Starting salary £51,539 per annum, on-target bonus of 15% and benefits that include company car, 25 days annual leave with health & dental care options.

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Funded Dental - As a manager you are eligible to a level of employer funded dental insurance*
• Health Assessment - As a manager you are eligible to an employer funded health assessment every 2 years*
• Benefits Account - You will have access to your personal benefits account on our 'My Bundle+' platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It's free, and it's for everyone.

We're on the lookout for an experienced Operations Manager to head up a team of 85 + at our Hatfield Depot. It's a pretty big role: with an average of 45 delivery and collection routes running daily, you'll be critical to securing the success of one of our larger operations.

As our Operations Manager, the most senior manager role within the depot, you'll oversee the collection and delivery of large volumes of parcels daily, but that's not all. It'll be up to you to ensure everything runs smoothly - leading on and coordinating manpower and resource you'll review all key measurement outputs and identify trends in unit performance, ensuring your teams are focused on process and customer improvement at all times.

By providing your frontline managers with the coaching and mentoring they need to inspire their teams, you'll not only maximise operational performance; you'll ensure we never stop delivering to the highest levels of customer service.

Full time, 41 hours per week

Permanent

Attendance pattern

41 hours per week, working hours will vary dependant on operational requirements but typically Monday to Friday 06:00 - 14:00 / 07:00 - 15:00.

A degree of flexibility is needed as you will be required for support the late and night shift as and when required.


About you:

We are looking for a people focused, hands on, visible leader with the following skills and experience:

Job reference number 339554

Operations Manager

PFW Hatfield Local Depot, AL10 9SL

• Leading and developing a team of mangers to improve performance and guide through periods of change.
• Ability to build strong relationships with your team, unions and key stakeholders.
• Excellent visible leadership and communication skills demonstrated in an operational environment.
• Ideally with a background in express parcels and some experience working in a unionised environment.
• Analytical skills with the ability to interpret detailed management information.
• CPC qualification would be advantageous.
• Ability to negotiate contracts with self employed owner drivers.

Closing Date: Sunday 11th October