Watford Gap- Assistant Manager - BP Forcourts

As the Assistant Manager, you will support our Forecourt Manager with the overall leadership, operational performance, and commercial success of the BP Forecourt. You will be accountable for ensuring the site operates safely, efficiently, and profitably while delivering an exceptional customer experience across all areas of the business.

The role encompasses the day-to-day management of the forecourt operation, including fuel sales, convenience retail, and the Wild Bean Café. You will support with leading, motivating, and developing a high-performing team, ensuring that all colleagues are engaged, trained, and equipped to provide outstanding service while maintainin all brand standards while covering for the Manager in their absence.

Driving sales and profitability, managing budgets and labour costs, controlling stock and minimising waste, and ensuring compliance with all health and safety, food safety, and operational procedures. You will continually seek opportunities to improve site performance, customer satisfaction, and operational efficiencies.

As the senior leader on site, you will be responsible for creating a positive and customer-focused culture, building strong relationships with customers, suppliers, and stakeholders, and ensuring that both the retail, Co OP and Wild Bean Café operations consistently meet and exceed company expectations.

Driving continuous improvement to achieve both operational and financial objectives.

Proven experience as a Assistant Manager or Senior Supervisor in a high-volume Forecourt environment.

A passion for great customer service and driving sales

Strong leadership, communication, and problem-solving skills.

The drive to develop yourself and your team.